Inside Sales - Behavioral Health

Your Role

The Sales Specialist must have at least 2 years of sales experience.

Shifts Available

• In-Person, Monday to Friday
• 7:00 am to 4:00 pm
• 8:00 am to 5:00 pm
• 11:00 am to 8:00 pm

The Company

OCD Anxiety Centers is the nation's leader in helping clients with Obsessive Compulsive, Anxiety, and Trauma-related issues. The company invests in its employees with a competitive base salary, 401(k) match, core benefits, and paid time off.

The Team

The company values honesty, integrity, teamwork, and innovation. It seeks candidates with similar ethical standards and the ability to adapt in a fast-paced environment.

The Purpose of Your Role

The Admissions Specialist is responsible for communicating effectively with clients, families, and professionals, ensuring they are admitted into the appropriate programs.

Responsibilities

• Collaborate with internal teams to understand and communicate OCD Anxiety Centers' services
• Maintain and grow existing client relationships
• Respond to all inquiries knowledgeably and empathetically within 24 hours
• Schedule prospective clients with therapists for intake appointments
• Follow up with prospective clients to maintain stage conversion rates and reschedule canceled appointments
• Enter data accurately into CRM and other platforms before the end of the workday
• Navigate barriers for clients and assist them into OCD Anxiety Centers programs
• Adhere to all company policies and procedures
• Perform other duties as assigned

Skills and Expertise

• Bachelor’s degree in communications, sales, or a related field or 2 years of related experience in sales or marketing in lieu of a degree
• 3+ years of sales and marketing experience/account management
• Expert understanding of sales processes and customer relations
• Proven track record of exceeding sales quotas and goals
• Proficient in CRM and EMR software
• Exceptional customer service skills, ability to connect with clients
• Accurate and efficient electronic data entry
• Multitask, problem-solve, interpersonal skills, and strong written and verbal communication skills
• Thrives in a changing work environment including inside, outside, and loud noise level

Preferred Qualifications

• 2+ years of CMS/Salesforce experience
• Sales experience in healthcare sales, mental health, or business development
• Knowledge of mental health services and the healthcare industry
• Knowledge of insurance coverage and benefits