Inside Sales

Founded in 1946, Plumb Supply Company is a family-owned, Midwest-based distributor of plumbing, HVAC, and PVF products, serving professional plumbing and heating contractors. With 32 locations across Iowa and Missouri, a large knowledgeable staff, and a sizable fleet of trucks, we deliver quality, innovation, and value to customers of every size.

About the role

We are seeking a dependable, detail-oriented team player with a great attitude to join our North Cedar Rapids, IA team. This full-time position offers opportunities for growth and advancement within the company.

Responsibilities

• Consult with customers both in person and over the phone to analyze current and future needs, determining the most appropriate level of service and sales.
• Demonstrate comprehensive company product knowledge to customers and effectively articulate the company’s competitive advantage.
• Maintain a clean and organized work environment.
• Perform occasional order picking and miscellaneous warehouse duties as needed.
• Provide occasional deliveries to customers’ shops or jobsites.
• Other duties as assigned.

Requirements

• Plumbing and/or HVAC knowledge preferred.
• Successful customer service experience and strong communication skills.
• Ability to establish and maintain professional working relationships with coworkers, supervisors, and customers both in person and over the phone.
• Strong PC skills with Microsoft Windows, Excel, Outlook, Word, and Adobe Acrobat.
• Proactive, self-motivated, and able to recognize issues and resolve or escalate appropriately.
• Must pass pre-employment testing (drug screen, background check, and driving record check).

Benefits

• Competitive pay.
• Paid vacation and paid time off.
• Health insurance.

Schedule

Full-time position, Monday through Friday, with overtime as required.