Inside Sales

Responsibilities

• Source new sales opportunities through inbound lead follow‑up and outbound calls and emails.
• Understand customer needs and requirements.
• Route qualified opportunities to the appropriate sales executives for further development and closure.
• Close sales and achieve monthly quotas.
• Research accounts, identify key players, and generate interest.
• Maintain and expand your database of prospects within your assigned portfolio.
• Assist sales executives and support key clients.
• Position Johnstone products and services as a strategic advantage to customers.
• Communicate Johnstone value proposition and business drivers.
• Establish and expand relationships with decision‑makers within key accounts.
• Develop new customers and contacts to expand the customer base.
• Provide sales support to outside sales representatives whenever necessary to develop new accounts, expand existing accounts, and close business.
• Maintain awareness of competitor pricing, product lines, and value propositions.
• Adjust market and sales strategies to respond to competition.
• Represent Johnstone Supply at trade associations, events, and local chapters.

Education and Experience

• High School Diploma.
• Direct sales experience in the business‑to‑business HVAC/R industry (preferred).
• Strong focus on sales process planning and implementation.