Inside Sales

About the Company

Founded in 1959 and headquartered in Chino, California, Harrington is a leading distributor of fluid process products and solutions for industrial applications. With over 70 locations across the United States, we serve industries including water and wastewater management, chemicals, manufacturing, semiconductors, life sciences, and food and beverage processing. Harrington is passionate about serving customers with deep technical knowledge, fast product availability, and innovative supply chain solutions, ensuring 24/7/365 responsiveness. We value people, innovation, and exceptional service, offering a career where your work makes a difference alongside a supportive and dynamic team.

About the Role

This role is focused on more than just processing orders—it’s about driving demand and creating opportunities with every customer interaction. As an Inside Sales Representative, you’ll be on the front line of our business, helping customers find solutions, uncovering additional needs, and positioning Harrington as their go-to partner for fluid process and flow control products. By combining product knowledge, problem-solving, and relationship-building, you’ll play a key role in growing both our customers’ success and ours.

Responsibilities

• Sell company products and services to customers who call into the branch by gathering information about their needs, assisting with technical information about company products, soliciting orders, and suggesting additional products in a fast-paced, multi-tasking environment.
• Clarify customer’s understanding of products and services by explaining product and service features; answering questions; offering relevant information.
• Maintain quality service by adhering to Harrington policies, procedures, and standards.

Requirements

• 2-3 years' experience or training in industrial wholesale distribution in the pipe, valve, and fitting industry preferred.
• 2-3 years of sales experience.

Benefits

Insurance

• Medical Plans: Choose from HDHP/HSA (with monthly company contributions) or a PPO option.
• Spousal HRA: SIHRA covers 100% of eligible expenses up to $9,400 per individual or $18,800 per family each calendar year.
• FSAs: Flexible spending options for health and dependent care expenses.
• Dental: Comprehensive, including orthodontic care for both children and adults.
• Vision: Includes discounts on Lasik.
• Telehealth & Concierge: 24/7 healthcare access with prescription services for enrolled members.
• Life Insurance and AD&D: Company paid life and AD&D coverage.
• Long Term Disability: Company paid LTD program.
• Optional Coverages: Short term disability, voluntary pet care, identity protection, voluntary life insurance with optional dependent coverage, plus supplemental critical illness, accident, and hospital indemnity.

Employee Assistance Program

• Professional support for employees during critical times.

Disability

• Options for both short- and long-term coverage.

Retirement

• 401(K) & Roth: 100% company match on the first 3%, plus 0.5 match on the 4th and 5th%.

Work/Life Balance

• Paid Time Off: Start with 3 weeks, with the potential to accrue up to 5 weeks per year.
• Holidays: 7 paid holidays, including the day after Thanksgiving.
• Additional Leave: Coverage for jury duty, witness duty, and bereavement leave.

Harrington continuously seeks new ways to enhance benefits to help our employees thrive in every area of their lives.