Inside Sales
Founded in 1959 and headquartered in Chino, California, Harrington has grown to be a leading distributor of fluid process products and solutions for industrial applications. With over 70 locations across the United States, we proudly serve a wide range of industries, including water and wastewater management, chemicals, manufacturing, semiconductors, life sciences, and food and beverage processing.
About the role
We are seeking an Inside Sales Representative to join our dynamic team. This role involves more than just processing orders; it's about driving demand and creating opportunities with every customer interaction. You'll be at the forefront of our business, helping customers find solutions, uncovering additional needs, and positioning Harrington as their go-to partner for fluid process and flow control products.
Responsibilities
- Sell company products and services to customers who call into the branch by gathering information about their needs, assisting with technical information about company products, soliciting orders, and suggesting additional products in a fast-paced multi-tasking environment.
- Clarify customer’s understanding of products and services by explaining product and service features; answering questions; offering relevant information.
- Maintain quality service by adhering to Harrington policies, procedures, and standards.
Requirements
- 2-3 years' experience or training in industrial wholesale distribution in the pipe, valve and fitting industry preferred
- 2-3 years of sales experience
Qualifications
- Strong communication and interpersonal skills
- Ability to work independently and manage multiple tasks simultaneously
- Technical knowledge of fluid process products and solutions
- Passionate about customer service and building relationships
Skills
- Excellent verbal and written communication skills
- Problem-solving and analytical skills
- Customer service orientation
- Ability to build and maintain strong relationships with customers
Benefits
Harrington provides an outstanding benefits package, designed to support our employees’ health, financial wellness, and work-life balance, with options that go above and beyond standard offerings!
- Insurance Medical Plans: Choose from HDHP/HSA (with monthly company contributions) or a PPO option.
- Spousal HRA: SIHRA covers 100% of eligible expenses up to $9,400 per individual or $18,800 per family each calendar year.
- FSAs: Flexible spending options for health and dependent care expenses.
- Dental: Comprehensive, including orthodontic care for both children and adults.
- Vision: Includes discounts on Lasik.
- Telehealth & Concierge: 24/7 healthcare access with prescription services for enrolled members.
- Life Insurance and AD&D: Company paid life and AD&D coverage.
- Long Term Disability: Company paid LTD program.
- Optional Coverages: Short term disability, voluntary pet care, identity protection, voluntary life insurance with optional dependent coverage, plus supplemental critical illness, accident, and hospital indemnity.
- Employee Assistance Program: Professional support for employees during critical times.
- Retirement 401(K) & Roth: 100% company match on the first 3%, plus 0.5 match on the 4th and 5th%.
- Work/Life Balance Paid Time Off: Start with 3 weeks, with the potential to accrue up to 5 weeks per year.
- Holidays: 7 paid holidays, including the day after Thanksgiving.
- Additional Leave: Coverage for jury duty, witness duty, and bereavement leave.
Pay
Compensation is commensurate with experience and qualifications.
Schedule
The position is full-time and requires flexibility to meet the demands of the business.