Inside Sales

About the role

This position will support the team by aggressively prospecting and developing accounts, generating sales quotes, and handling customer inquiries. The Inside Sales Representative will make cold and warm calls for new market initiatives while becoming technically knowledgeable about the company’s products and vendors.

Responsibilities

• Respond to customers’ needs, consistent with quality, culture, and business practices.
• Receive telephone requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers, original equipment manufacturers, and distributors.
• Achieve and maintain rapport with customers and work to give them the best possible service.
• Use a computer to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders.
• Ensure that correct codes are used for retrieving and inputting information.
• Follow up on inquiries by checking order status on computer for delivery information.
• Work closely with purchasing/expeditor regarding deliveries of scheduled shipments.
• Make price quotations immediately by phone on stock items.
• Prepare forms, requests for quote (RFQ) on items not in stock and return quotations to customers ensuring their requirements are met.
• Quote prices, terms, delivery dates based on product knowledge, company forecasts, and inventory.
• Obtain quotes from Approved Vendors (distributors and manufacturers) to meet customer's quality and delivery requirements.
• Ensure documentation of all transactions (Customer RFQ, RFQ to vendor, customer quote, customer Purchase Order, change orders).
• Identify and develop new and existing marketing opportunities through mailings, research, cold calling, and trade show leads.
• Target sales by working with the outside representative, excess inventory reports, and inactive/lower activity accounts.

About Consolidated Pipe & Supply

Founded in Birmingham, Alabama in 1960, Consolidated Pipe & Supply has been under the same family's ownership for 60 years. This continuity and commitment to excellence offers deep knowledge and access to only the best materials and services in the natural gas distribution and transmission, waterworks, oil & gas, energy, and construction industries. We value relationships—not just with our customers—but also with our vendors and employees. Our core values include Relationships, Quality & Service, Family, Honesty, Safety, and Excellence.

Benefits

• Health Benefits: Medical, dental, vision, and flexible spending coverage for you and your family.
• Insurance: Basic Term Life, Accidental Death, and Long-Term Disability coverage. Voluntary benefits include Accident, Cancer, Critical Illness, Life, and Short-Term Disability insurance through Allstate.
• Retirement Planning: 401(k) plan with company matching contributions after 30 days of employment.
• Vacation: Vacation time based on length of service.

Salary: Dependent on experience (DOE).