Inside Sales

Responsibilities

• Process customer requests for quotes.
• Support the outside sales team with pricing requests and formal quotes for parts, equipment, and services.
• Processing sales orders for parts and equipment orders.
• Generating purchase orders to suppliers for parts and equipment needed to fulfill open sales orders.
• Working together with the other inside sales team members to ensure customer orders are being processed in a timely manner.
• Following up on submitted quotes, continually communicating lead time and delivery status of orders with customers.

Requirements

• Bachelor’s degree or equivalent combination of education and experience
• 2–6 years of experience in customer service, sales support, inside sales, or a related client-facing role
• Demonstrated customer service focus, with a track record of responding to client needs professionally and promptly
• Strong written and verbal communication skills with customers, suppliers, and internal teams
• Proven organizational and task management skills, with the ability to follow established processes consistently
• Process-driven mindset with strong attention to detail and follow-through
• Self-motivated and able to work independently with a strong sense of urgency
• Proven problem-solving skills, including identifying issues and implementing practical solutions
• Proficiency in Microsoft Word and Excel for documentation, data entry, tracking, and reporting
• Ability and willingness to learn technical products and apply product knowledge in customer interactions

Qualifications

Nice to Have Skills:

• Experience in sanitary, pharmaceutical, food and beverage, or broader industrial environments
• Familiarity with technical or industrial products
• Experience supporting customers in manufacturing, distribution, or process-based industries
• Demonstrated competitiveness or goal orientation, such as meeting performance targets, service metrics, or sales goals

Benefits

Periodic, regional travel to customer facilities may be required.

Pay

Details not specified.

Schedule

On-site, 5 days a week in Alpharetta, GA.