Inside Sales Associate - Food Services - Philadelphia, PA

Responsibilities

• Support regional sales teams through customer account management, order processing, and daily sales activities
• Act as a primary customer contact for order-related inquiries, issue resolution, and follow-up
• Provide accurate product, pricing, availability, and delivery information to customers
• Recommend products or alternatives based on customer needs, availability, and promotions
• Enter, review, and manage customer orders accurately, including pricing, quantities, and delivery details
• Maintain customer account information and assist with credits, corrections, and adjustments
• Cooking or hospitality background is considered a plus

Requirements

• Minimum 2+ years of customer service, sales support, or account coordination experience
• Strong written and verbal communication skills with a high level of accuracy and attention to detail
• Comfortable working across multiple systems and tools simultaneously in a fast-paced environment
• Working knowledge of Excel or similar reporting tools
• Strong organizational and time management skills with the ability to prioritize competing requests
• Culinary or food industry experience is considered a plus

Desired

• College degree or equivalent professional experience
• Familiarity with CRM or order management systems
• Previous inside sales, sales support, or account coordination experience