Inside Sales Associate - Food Services - NY / NJ Metro Area

Responsibilities

• Support regional sales teams through customer account management, order processing, and daily sales activities
• Act as a primary customer contact for order-related inquiries, issue resolution, and follow-up
• Provide accurate product, pricing, availability, and delivery information to customers
• Recommend products or alternatives based on customer needs, availability, and promotions
• Enter, review, and manage customer orders accurately, including pricing, quantities, and delivery details
• Maintain customer account information and assist with credits, corrections, and adjustments
• Cooking or hospitality background is considered a plus

Requirements

• Minimum requirements: High School Diploma or equivalent, 2+ years of customer service, sales support, or account coordination experience
• Skills: Strong written and verbal communication skills, attention to detail, comfortable working across multiple systems and tools, strong organizational and time management skills, capable of embracing new technology
• Desired: College degree or equivalent professional experience, culinary or food industry experience, familiarity with CRM or order management systems, previous inside sales, sales support, or account coordination experience

Qualifications

A background in culinary or hospitality is considered a plus.

Skills

• Strong written and verbal communication skills with a high level of accuracy and attention to detail
• Comfortable working across multiple systems and tools simultaneously in a fast-paced environment
• Working knowledge of Excel or similar reporting tools
• Strong organizational and time management skills with the ability to prioritize competing requests
• Capable of embracing new technology

Benefits

Not specified

Pay

TBD

Schedule

TBD

Company Information

Fortune Fish & Gourmet is an equal opportunity employer.