Inside Sales Associate

About the role

The Inside Sales Associate at POOLCORP is responsible for establishing relationships with customers, processing and distributing products, handling inquiries, and ensuring a smooth sales process.

Responsibilities

• Establishes relationships with customers by assisting walk-in and phone customers.
• Processes, pulls, and distributes customer products quickly and efficiently.
• Handles questions and complaints in a timely and professional manner.
• Accurately performs data entry of sales orders to generate invoices.
• Secures payment of invoices with proper funds or obtains credit authorization.
• Evaluates and determines disposition of warranty items.
• Estimates date of delivery based on vendor’s production and delivery schedules.
• Aids in receiving, shipping, and general warehouse duties.

Requirements

• High school diploma or GED.
• 1+ years related inside sales experience preferred.
• The ability to move 100 pounds with a dolly.
• Strong counter "presence" and the ability to deal directly with customers.
• Good computer skills including MS Office programs.
• Ability to work in a fast-paced environment dealing with inventory, product allocations, and customer issues.
• Familiarity with a related product line such as pool supplies, parts, chemicals, or pool construction is helpful.
• Must be 18 years of age or older to apply.

Qualifications

• Bilingual applicants are encouraged to apply.
• Military, military spouses, and veteran applicants are strongly encouraged to apply.

Skills

• Customer service attitude.
• Strong computer skills, particularly in MS Office programs.
• Ability to work in a fast-paced environment.
• Familiarity with a related product line.

Benefits

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs.
• 401(k) with generous company match.
• 13 days of paid time off (PTO) & 8 Paid Holidays.
• 100% employer-paid Life Insurance and Long-Term Disability Insurance.
• Paid Parental Leave.
• Fully Funded Tuition Education Programs.
• Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance.
• Employee Stock Purchase Plan.
• Employee Discounts.

Pay and Schedule

• $18 - $22 / hour.
• Up to $2,500 through performance bonuses.
• Work Hours: Monday - Friday 7AM - 5PM.

Schedule

• Full-time position.

Benefits

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs.
• 401(k) with generous company match.
• 13 days of paid time off (PTO) & 8 Paid Holidays.
• 100% employer-paid Life Insurance and Long-Term Disability Insurance.
• Paid Parental Leave.
• Fully Funded Tuition Education Programs.
• Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance.
• Employee Stock Purchase Plan.
• Employee Discounts.