Inside Sales Account Manager - Sleep and Respiratory Care (Murrysville, PA)

About the role

This position offers you the opportunity to play a vital role in increasing market penetration and driving the growth of the Philips SRC Patient Interface and accessory portfolio.

Responsibilities

• Meet/Exceed assigned sales quotas in the assigned territory.
• Execute a consistent customer sales call cycle including building a funnel and forecast through Salesforce.com for the Patient Interface and accessory portfolio.
• Demonstrate effective time and territory management across customers targets in the assigned territory, prioritizing the highest potential customer opportunities aligned with the US Sales Leaders and Regional Sales Directors.
• Maintain accurate Salesforce.com CRM records including regular updates for assigned territory customers, including customer organization details, locations, people, roles, and contact information.
• Educate and set expectations with customers to use Philips SRC online ordering tools and internal-based and region-specific customer excellence support staff for all account management, administrative, and customer service-related tasks and needs, including orders, backorder inquiries, product shipments, credit and collections inquiries, dispute resolution, invoices, quality complaints, return authorization, and repair needs.
• Serve as the Philips SRC Patient Interface and accessory product expert, educating customers with product portfolio changes, availability, order methods, and support channels, including people, departments, and online tools.
• Execute long-term Patient Interface purchase agreements resulting in achieving annual Patient Interface product growth targets and assigned sales quota for the assigned territory.
• Demonstrate strong knowledge of the Care Orchestrator platform including workflows, best practices using Power Messaging, increasing customer adoption, proficiency, and confidence with Care Orchestrator.

Requirements

• High School Diploma or equivalent required.
• BS/BA level degree or higher in a discipline related to sales, marketing, general business, or clinical studies or certifications tied to the core market segments of Philips Sleep and Respiratory Care Credential (CRT, RRT, RPSGT) is preferred.
• Minimum 3 years of either professional inside or field sales experience.
• Consultative selling skills required.

Qualifications

• Excellent communication skills both verbal and written.
• Strong computer skills with practical experience in Microsoft Teams, Outlook, Word, and Excel required.
• Must be able to travel to field visits and regional meetings when requested.
• Approachability, Listening, Time Management, Business Acumen, Perseverance, Presentation Skills, Territory Management, Strategic thinking skills.
• Take ownership: Execute rigorously, follow-through, focus on results over activity.

Skills

• Knowledge of Philips SRC Patient Interface and accessory products.
• Experience with Salesforce.com CRM.
• Ability to use Philips SRC online ordering tools.
• Understanding of Care Orchestrator platform and workflows.

Benefits

No benefits are offered for this position.

Pay

Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $80,989 to $93,750 annually. Total compensation may be higher or lower dependent upon individual performance.

Schedule

Office-based teams work in-person at least 3 days per week. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.