Inside Sales Account Manager

About the role

The Inside Sales Account Manager (ISAM) role at Red River is a sales-focused position with commission potential. Key responsibilities include driving sales opportunities, supporting internal Account Executives, and ensuring customer satisfaction.

Responsibilities

• Manage a dedicated customer account list
• Directly pair and support an internal Account Executive
• Utilize insights from RADAR to support sales operations and decision-making
• Apply strategic thinking and pricing judgment at the account level
• Proactively engage in IT Sales Training forums
• Participate in company projects outside of the dedicated sales role
• Manage quote activity from RFQs, OEM leads, phone and email prospecting
• May participate in customer meetings
• Manage customer, vendor, and OEM resources as needed
• Explore new opportunities through account management, best practices, lead generation campaigns, and cold and warm calls
• Determine relevant technologies and effectively present Red River's capabilities via phone or email communication
• Serve as a trusted resource and active participant in company projects
• Perform other business duties as assigned

Requirements

• 2+ years of sales experience in the IT industry
• Entry and advanced level certifications in OEM training programs
• Preferred: 2-5 years of experience in the IT Sales Industry or equivalent, 4-year post-secondary degree or equivalent (degree preferred)

Skills and Abilities

• Strong phone communication skills with emphasis on active listening, effective use of open-ended questions, and professional demeanor
• Technically literate language for successful cold and warm outreach
• Strong writing skills with professional, technically proficient communication and proven experience conveying complex opportunities
• Strong problem-solving skills and ability to connect internal stakeholders to create clear action plans
• Understanding of all Contract and Compliance protocols
• Ability to problem solve and proactively coordinate with appropriate stakeholders
• Ability to be creative and self-motivated
• Exercise independent judgement and provide strong recommendations
• Work effectively with limited or no supervision

Essential Elements

• Mental: Ability to remain in a stationary position for multiple hours throughout the workday, continuous communication with co-workers using Red River-approved communication tools and equipment
• Physical: Requires ability to communicate with co-workers throughout the day
• Equipment Used: Red River-approved and/or provided communication tools and equipment

Pay

Competitive salary offered.

Schedule

Office-based position requiring flexibility to work after hours as needed to meet important deadlines.

Benefits

Excellent benefits package available.

Qualifications

Red River offers a competitive salary, excellent benefits, and an exceptional work environment. Please submit your resume and cover letter (optional).

Equal Opportunity Employer

Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on protected characteristics as defined by state or federal law.