Inside Sales Account Manager

About the role

This position will be located in: Buda, TX
Application Deadline: July 1, 2026 or Posted Until Filled
Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.

Responsibilities

• Mets or exceeds the sales and gross profit objectives which are established.
• Proactively develops contacts and services customers using phone, email, and/or web conferencing to secure orders and generate sales of products and services.
• Proficiently completes cold call and qualify leads.
• Creates account plans and achieve sales objectives.
• Identifies and helps transition accounts in the medium potential segment to the high potential segment for field-based coverage.
• Ensures quality customer support through expediting, pricing, follow-up, returns, and other services as required.
• Provides customers with timely follow-up on technical inquiries and requests; this may be needed after business hours as well.
• Inputs TCCM cost savings documentation that is relevant to the assigned customer base.
• Directs the use of marketing tools, technical specialists, and company capabilities/services in support of a broad spectrum of products and services to facilitate a coordinated sales strategy for each assigned customer.
• Collaborates with preferred vendors to maximize customer sales potential.
• Manages and directs company sales and support resources to maximize the sales and profit potential in support of all products, markets, and specialist team opportunities for Border States.
• Participates in and advises sales management on the implementation and success of marketing plans and strategies.
• Provides input to other sales and marketing staff on customer needs and concerns regarding pricing, products, customer service and support, competition, procedures, and market / customer potential.
• Provides strategic input to the pricing and purchasing departments on competitive issues related to price / margin strategy, product evaluations, electrical code requirements, inventory requirements, and other related sales, marketing, and service functions.

Qualifications

• Bachelor's degree in business, sales, marketing, or a related field or the equivalent in related work experience.
• Minimum of 4 years of prior customer service, marketing, and quotation or sales experience preferred.
• Minimum of 4 years of prior electrical distribution and quotations experience preferred.
• Technical competence in understanding electrical systems.
• Experience with contract negotiation.
• Experience with presenting in front of a large group.
• Ability to read, write and speak in English required.
• Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access, and PowerPoint), internet, email, and SAP software.