Inside/OSP (Outside Plant) Manager

Roles and Responsibilities

• Lead installation activities, including operation, maintenance, and engineering of cable trays, copper, coax, fiber optics, and all associated elements.
• Ensure maintenance and cleanliness of Telecommunication Rooms (TRs) across approximately 1800-1900 TRs.
• Carry out on-site surveys and provide bi-weekly reports on survey results and plans.
• Develop and implement maintenance plans and ensure compliance with ANSI/TIA/EIA 568 Standards.
• Use ticketing systems for tracking installation, surveys, moves, adds, and changes.
• Provide workforce and support for decommissioning and quality assurance before equipment/installation release.
• Oversee the maintenance, coordination, and management of JSP-offered services for all OSP infrastructure, including manholes and handholes.
• Interact with vendors and officials on construction plans, OSP feasibility studies, and permit processing.
• Ensure OSP infrastructure is surveyed, maintained, and compliant with industry standards.
• Develop and perform tickets for OSP incidents and manage emergency restoration services as required.
• Ensure all work complies with BICSI guidelines, local JSP standards, and safety guidelines.
• Maintain up-to-date knowledge and compliance with ISP and OSP infrastructure industry standards.
• Provide detailed and timely reports, including survey reports, incident reports, immediate restoration plans, customer notification messages, after-action review reports, and outside plant infrastructure impact reports.
• Ensure accurate records and documentation for all installations and maintenance activities.
• Lead and manage a team of inside and outside plant personnel, ensuring efficient and effective performance.
• Participate in Passive Infrastructure Review Board meetings and contribute to the validation of backbone cabling requirements.

Qualifications/Experience

• Active TS/SCI Clearance
• 3+ years of relevant experience
• Must have proof of current or the ability to attain Outside Plant (OSP) Confined Space Training
• Extensive experience managing inside and outside plant infrastructure within large, complex organizations or government entities.
• In-depth knowledge of ANSI/TIA/EIA standards, BICSI guidelines, and industry best practices for cable and infrastructure management.