Inside Inbound Sales Manager
About the role
Responsible for day to day management, coaching and mentoring of Inside Sales Representatives, ensuring revenue production by selling to new customers and coordinating all activities associated with new business development to include identifying, qualifying and completing the sales cycle from prospect to long term agreement (may include initial account management and/or implementation). Act as a leader to the sales team in order to ensure meaningful sales activity and maintaining strong lines of communication with the customer and upper leadership. You will be responsible for removing obstacles and providing guidance to have your Sales Representatives achieve their quotas.
Responsibilities
Manage and develop Sales Representatives
- Scheduling, allocating workloads, training, counseling, establishing goals and benchmarks, monitoring progress versus established goals
- Evaluate representatives’ performance vs. goals via call monitoring, reporting and coaching; develop career path
- Guide on increasing representatives’ business knowledge
Individual Responsibilities
- Set new customer appointments
- Complete research on new and existing companies
- Obtain complete and accurate customer contact information and other details as necessary
Managerial Responsibilities
- Execution of inside sales techniques or procedures based on team performance and new selling techniques; recommend changes as needed
- Manage presentation of appropriate program to potential prospects
- Investigate and secure new revenue opportunities through evaluative consulting to create selling ideas in order to deliver cost saving and revenue generating solutions to the customer
- Review applications and contracts and ensure that all transactions comply with state and federal regulations
- Lead/facilitate training classes and meetings
- Participate in interview process and make recommendations regarding hiring both internal and external candidates
Qualifications
- Bachelor’s degree (preferred)
- 3+ years of management experience – preferably in telesales
- Fuel and/or Fleet management experience a plus
- Demonstrated problem solving and strong negotiation skills
- Knowledge of inside sale concepts, practices and procedures
- Creative thinker with the ability to overcome objections
- Must be adaptable and be able to consistently deal with ever-changing conditions
- Superior organizational, verbal and written communication skills; excellent interpersonal skills
- Must exhibit confidence in self and others; must inspire and motivate others to perform well
- Accepts feedback from others; gives appropriate recognition to others
- Ability to influence/persuade others and gain acceptance/approval of innovative ideas and products
- Demonstrated ability to work calmly in a fast-paced team environment while effectively managing multiple projects
- Must be able to manage time effectively and work independently without direct supervision
About Corpay
Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.