Inside Counter Sales

About the role

Provides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledge.

Responsibilities

• Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices.
• Actively engages in selling company products/services and related items.
• Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).
• Enters orders into system and schedules delivery of products.
• Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.
• Participates in coordinating and conducting customer workshops.
• Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.
• Assists with store housekeeping, signage, stocking, inventory control, and other related activities.

Requirements

• High school diploma or General Education Degree (GED) and six (6) months sales-related experience; or equivalent combination of education and experience.

Physical Activity

• Standing or walking for 80% of the day.
• Stooping and kneeling throughout the day.
• Occasionally uses hand tools, saws, forklift, pallet jack to assist customers.
• Reaching-extending the hand(s) and arm(s) in any direction.

Benefits

Competitive, affordable benefits designed to make life better for you and the people you love. To view all our benefit offerings click here www.bldrbenefits.com.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Skills

Not specified in the job posting.

Qualifications

Not specified in the job posting.

Benefits

Builders FirstSource offers competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.

Equal Opportunity/Affirmative Action Employer

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.