Inside Commercial Tire Service - Idaho Falls, ID

Essential Duties

• Identify and inflate tires correctly for the size and ply
• Place wheels on balancing machines to determine counterweights required to balance wheels
• Dismount wheels from vehicles using lug wrenches and other hand and power tools
• Mount wheels onto vehicles
• Reassemble tires onto wheels
• Replace valve stems and remove puncturing objects
• Locate and seal punctures
• Perform lube, oil, filter, tire services on passenger and light truck vehicles, as needed
• Maintain positive relationships with customers
• Maintain tools and related tire accessories
• Maintain a clean shop to reflect the proper corporate image to the public
• Protect company assets
• Embrace Purcell’s culture of safety and perform all jobs in a safe manner
• Regular attendance in accordance with assigned schedule
• Ability to perform physical requirements as listed in job description

Requirements

• Minimum Education: High School
• Management Experience: N/A
• Driver’s License Required: No
• Job-Specific Licenses or Certifications Required: Tire Industry Association CTS certification, vendor-provided training
• Job-Specific KSA’s REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s):
  • Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
  • Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance.
  • Communication KSA’s: English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Writing & Speaking – Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.
  • Tools & Technology KSA’s: Equipment Selection – Determining the kind of tools and equipment needed to do a job. Phone Systems – Ability to operate phone systems for the effective communication of information to interested parties.
  • Cognitive KSA’s: Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Complex Problem Solving – Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Deductive Reasoning – The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning – The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Service Orientation – Actively looking for ways to help people.