Inside Commercial Tire Service - Denver, CO

Essential Duties

• Identify and inflate tires correctly for the size and ply
• Place wheels on balancing machines to determine counterweights required to balance wheels
• Dismount wheels from vehicles using lug wrenches and other hand and power tools
• Mount wheels onto vehicles
• Reassemble tires onto wheels
• Replace valve stems and remove puncturing objects
• Locate and seal punctures
• Perform lube, oil, filter, tire services on passenger and light truck vehicles, as needed
• Maintain positive relationships with customers
• Maintain tools and related tire accessories
• Maintain a clean shop to reflect the proper corporate image to the public
• Protect company assets
• Embrace Purcell’s culture of safety and perform all jobs in a safe manner
• Regular attendance in accordance with assigned schedule
• Able to perform physical requirements as listed in job description

Other Essential and Non-Essential Duties

• Ability to perform physical requirements as listed in job description
• Other essential and non-essential duties, as assigned by management

Pay and Benefits

• Total Compensation Range: $18.00 - $23.00 per hour*
• Medical, Dental, Vision, Life Insurance, Disability, Flex-Spending, Health Savings Account, 401(k) with company match
• Inside Service Technicians are compensated through a combination of hourly pay and service commissions

Requirements

• Minimum Education: High School
• Minimum Job-Specific Experience: 1-2 years
• Management Experience: N/A
• Driver’s License Required: No
• Other Job-Specific Licenses or Certifications Required: Tire Industry Association CTS certification, vendor-provided training

KSA’s

• Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets
• Customer Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Mechanical – Knowledge of automotive vehicles and tools, including their repair, and maintenance
• Communication KSA’s – English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Writing & Speaking – Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience
• Tools & Technology KSA’s – Equipment Selection – Determining the kind of tools and equipment needed to do a job
• Phone Systems – Ability to operate phone systems for the effective communication of information to interested parties
• Cognitive KSA’s – Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem
• Complex Problem Solving – Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Deductive Reasoning – The ability to apply general rules to specific problems to produce answers that make sense
• Inductive Reasoning – The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
• Service Orientation – Actively looking for ways to help people