Inside Commercial Sales Representative

Auer Steel & Heating Supply Co. is a wholesale distributor of HVAC equipment and supplies, known for customer service and quality products since 1940. This position supports the Minnesota market from our Plymouth, MN location.

About the role

As an Inside Commercial Sales Representative, you will serve as the main point of contact for commercial customers, finalizing sales, resolving customer issues, and providing ongoing services. You will collaborate with a team to enhance customer service, complete sales, and exceed customer expectations.

Responsibilities

• Identify solutions that meet project requirements and propose them in a quote.
• Communicate proposals with customers by deadline.
• Create and send submittals for customer approval.
• Manage orders within construction timeframes.
• Keep organized quotation files (digital and/or physical).
• Handle incoming calls from customers.
• Participate in commercial sales meetings.
• Support outside sales staff and others as required.
• Obtain plans and specifications for projects to be estimated.
• Perform "take off" of commercial equipment and controls from project plan drawings and specifications.
• Clarify specifications with the specifying engineer when necessary.
• Collaborate with the controls department as needed.
• Other duties as assigned.

Requirements

• 2-year associate degree in HVAC field or equivalent work experience in HVAC-related sales, distribution, manufacturing, or installation (highly preferred).
• Alternate requirement: 4-year bachelor’s degree in a technical field may be considered.
• Understanding of thermodynamic fundamentals and principles.
• Ability to read and understand blueprints and written specifications (preferred).
• Customer service experience.
• Strong communication skills with customers and co-workers.
• Strong analytical and problem-solving skills.
• Great time management and attention to detail.
• Ability to work well within a team environment.
• Honesty and good ethical practices.
• Proficiency in Microsoft Office and other commonly used software.
• Previous experience with ERP software Epicor Prophet 21 (advantageous but not required).

Benefits

• Competitive pay based on experience.
• Comprehensive benefits package for full-time employees.
• Flexible work schedules: summer flex hours, first shift, no weekends.
• Paid time off: sick, vacation, personal, jury duty, and holidays.
• Wellness challenges, incentives, and coaching.
• Retirement plan options with a company match.