Jobs · Customer Service

Inside Adjuster Consultant II- DSM Darrell Daniels

Allstate · United States · Yesterday
RemoteRemoteCustomer ServiceFull-time

Key Responsibilities

  • Assists in researching or responding to or resolving complex compliance issues and in reviewing files and making recommendations to refer files to Home Office for escalation
  • Negotiates and settles claims in accordance with business unit best practices
  • Reviews medical reports in preparation for claims settlement evaluation
  • Act as the primary point of contact for policyholder attorneys, leading direct negotiations to resolve disputes efficiently
  • Covers the appraisal process for highly complex, disputed claims, ensuring adherence to policy provisions
  • Researches and responds to complex customer communications, concerns, conflicts or issues
  • Sets initial reserve, updates reserve, documents rationale and claim summary notes
  • Determines and explains minimum coverage limits in complex claims involving single or multiple claimants

Requirements

  • Education 4 year Bachelors Degree (Preferred)
  • Experience 2 or more years of experience (Preferred)
  • Supervisory Responsibilities This job does not have supervisory duties.

Qualifications

  • In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Skills

  • Business Communications
  • Critical Thinking
  • Fraud Investigations
  • Information Collection
  • Time Management

Benefits

Compensation offered for this role is 53,500.00 - 84,625.00 annually and is based on experience and qualifications.

Pay

Compensation offered for this role is 53,500.00 - 84,625.00 annually and is based on experience and qualifications.

Schedule

The candidate(s) offered this position will be required to submit to a background investigation.

Similar jobs