Inside Account Manager, SLED

Responsibilities

• Conducts outbound sales activities independently, demonstrating a solid understanding of the sales process and effectively moving leads through the pipeline.
• Meets or exceeds assigned sales quotas and performance goals consistently, showing a strong grasp of both transactional and solutions-based selling.
• Applies strategic thinking to engage with customers aligned with specific business objectives, making informed decisions about when to involve outside sales representatives for more complex or competitive scenarios.
• Utilizes consultative selling techniques to identify customer needs, provide tailored solutions, and demonstrate the value proposition of products and services.
• Prospects and uncovers sales opportunities within existing customers, while effectively managing and nurturing customer relationships.
• Maintains accurate and up-to-date sales pipeline, forecasts, and reporting in accordance with organization sales processes.
• Partners effectively with other teams within the organization to ensure coordinated and efficient account management, collaborating as needed to improve win rates.
• Takes ownership of accurate forecasting for sales activities, considering historical data, market trends, and customer insights.
• Coordinates the necessary resources and support to effectively execute business strategies and sales initiatives.

Education & Experience

Recommended High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. Typically has 4-6 years of related work experience, preferably in inside sales or tele sales, or a related field.

Preferred Certifications

Certified Inside Sales Professional (CISP)

Knowledge & Skills

• Business Development
• Business Planning
• Business To Business
• Cold Calling
• Consultative Selling
• Cross-Selling
• Customer Relationship Management
• Inside Sales
• Marketing
• Merchandising
• Outbound Calls
• Phone Sales
• Product Knowledge
• Sales Process
• Sales Prospecting
• Sales Strategy
• Salesforce
• Selling Techniques
• Telemarketing
• Upselling

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity
• Impact & Scope

Impacts multiple teams and acts as a project leader providing direction to team activities and facilitates information validation and team decision making process.

Pay

The on-target earnings (OTE) range for this role is $61,400 - $73,000 annually, with a 60/40 (salary/incentive) mix. There are additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;