Inside Account Manager

Job Summary

Responsible for increasing sales within a specified territory through the development of relationships with potential customers and strengthening relationships with existing customers. Responsible for attaining established sales quotas and part margin objectives.

Major Tasks, Responsibilities And Key Accountabilities

• Develops and implements sales plans to expand business in the assigned territory.
• Owns and drives sales for a specific book of accounts.
• Conducts calls and on-site customer visits with new and existing customers to solicit orders.
• Answers questions about products, prices, durability, and credit terms.
• Prepares estimates and bids to meet specific needs of customers.
• Maintains a high level of product knowledge.
• Develops and sustains sales relationships with key decision makers and influencers on all levels of an organization.
• Interacts with customers, vendors, and associates to resolve customer-related and service-related issues.
• Shares market and competitor intelligence with all applicable channels within the company.
• Affords or delegates responsibilities as needed.
• Performs branch customer service duties on an as-needed basis.

Nature and Scope

Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data. Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by supervisor and/or direct "customers" of the process. May provide general guidance/direction to or train junior level support personnel or professional personnel.

Minimum Qualifications

• Must be a minimum of 18 years of age or older.
• Must pass pre-employment assessment(s) if applicable.

Education And Experience

• Typically requires BS/BA in related discipline.
• Generally 2-5 years of experience in related field; certification is required in some areas OR MS/MA and generally 2-4 years of experience in related field. Certification is required in some areas.

Preferred Qualifications

• 5-7 years of experience selling in an inside or outside sales environment.
• Demonstrated telesales experience.
• Knowledge of Core & Main product line and core customers.
• Knowledge of customer business needs.
• Bachelor's degree preferred.
• Extensive waterworks product knowledge and experience.
• Good time management skills.
• Ability to work independently and as part of a team.