Inpatient Medical Clerk - Orthopedic Inpatient

Responsibilities

• Answers phone calls, greets, and assists patients and clients.
• Completes daily and monthly reports.
• Schedules appointments and consults.
• Assembles patient teaching packets.
• Prepares and maintains patient hard chart, reverses and returns to medical records upon discharge.
• Provides appropriate Medical Admitting Residents (MAR’s) for admitting, discharge and transfers.
• Assists with grief support by requesting clergy and funeral home services.
• Updates unit census board with current patient data.
• Coordinates patient visits with other hospital clinics and departments.
• Arranges travel and housing for patients and families.
• Captures patient care data for billing to outside providers.
• Orders charts, labs, and medical supplies and materials.
• Enters patient care data for billing to outside providers.
• Trains medical support staff.
• Maintains payroll and timekeeping for assigned department.
• Performs other duties as assigned.

Requirements

• Knowledge of customer service concepts and practice.
• Knowledge of multi-line telephone systems operation.
• Knowledge of privacy laws and HIPAA regulations.
• Knowledge of basic medical terminology and clinic systems.
• Knowledge of applicable department procedures and practices within ANTHC, ANMC, SCF, and Transcare.
• Skills in operating a personal computer utilizing a variety of software applications.
• Skills in operating office equipment such as copiers and fax machines.
• Skills in maintaining and updating clinical schedules.
• Skills in establishing and maintaining cooperative working relationships with others.

Qualifications

• Non-supervisory - Two (2) years of administrative/clerical experience.
• An equivalent combination of relevant education and/or training may be substituted for experience.
• Previous work experience in a hospital setting is preferred.