Innovations Waiver - Care Manager -Remote within 75 miles Trilliums Mid State Region

About the role

The Innovations Waiver Care Manager is responsible for providing complex care coordination and monitoring to members having a primary Intellectual or Developmental Disability, which may include secondary mental health or substance abuse, and/or complex medical/physical health needs. This position requires a dynamic, proactive approach to assessment, monitoring, and complex coordination of care, to ensure quality support and consistent adherence to waiver requirements.

Responsibilities

• Provide education and support to members in learning about and exercising rights and responsibilities.
• Consistently complete Discovery activities (information gathering and assessment) as a component of the planning process.
• Ensure that members/legally responsible people are informed of services available (all types of Medicaid and state-funded services), service options available (e.g. Individual/Family Direction for Innovations participants), processes (e.g. requirements for specific service), Natural and community services, and so forth.
• Aid members/legally responsible people in choosing service providers, ensuring objectivity in the process.

Requirements

• Bachelor’s degree in a related field (social work, psychology, disability studies, etc.) or equivalent work experience.
• At least 2 years of experience in a related field, preferably in a managed care setting.
• Knowledge of intellectual and developmental disabilities, including understanding of related medical conditions and behavioral health issues.
• Experience with person-centered planning and care coordination.
• Ability to work independently and collaboratively with other professionals and stakeholders.
• Valid driver’s license and access to reliable transportation.

Qualifications

• Current NC Driver’s License.
• Current NC First Aid/CPR certification.
• Current NC Child Abuse Reporting Training (CAR).

Skills

• Strong interpersonal and communication skills.
• Ability to work effectively with individuals with intellectual and developmental disabilities and their families.
• Proficiency in Microsoft Office Suite.
• Understanding of Medicaid and state-funded services.

Benefits

• Potential for remote work.
• Competitive salary range of $54,106 - $67,210.
• Health insurance coverage.
• Flexible spending accounts (FSAs).
• Retirement savings plan.
• Professional development opportunities.

Pay

• $54,106 - $67,210 annually.

Schedule

• Full-time position.
• Variable schedule to accommodate member needs.