Innovations Waiver - Care Manager -Randolph, Montgomery and Richmond County
About the role
The Innovations Waiver Care Manager is responsible for providing complex care coordination and monitoring to members having a primary Intellectual or Developmental Disability, which may include secondary mental health or substance abuse, and/or complex medical/physical health needs. This position requires a dynamic, proactive approach to assessment, monitoring, and complex coordination of care, to ensure quality support and consistent adherence to waiver requirements.
Responsibilities
- Provide education and support to members in learning about and exercising rights and responsibilities.
- Consistently complete Discovery activities (information gathering and assessment) as a component of the planning process.
- Ensure that members/legally responsible people are informed of services available (all types of Medicaid and state-funded services), service options available (e.g. Individual/Family Direction for Innovations participants), processes (e.g. requirements for specific service), Natural and community services, and so forth.
- Absorb and assist members/legally responsible people in choosing service providers, ensuring objectivity in the process.
Requirements
This position requires a bachelor’s degree in a related field, or equivalent combination of education and experience, and a minimum of 2 years of experience in care management or related field. Experience working with individuals with Intellectual or Developmental Disabilities is preferred.
Qualifications
- Valid NC Driver’s License
- Current CPR Certification
- Current First Aid Certification
Skills
- Strong interpersonal and communication skills
- Ability to work independently and as part of a team
- Knowledge of Medicaid and state-funded services
- Experience with person-centered planning methods
Benefits
- Competitive benefits package
- Flexible work schedule
- Professional growth opportunities
- Diverse and inclusive workplace culture
Pay
$54,106 - $67,210 annually
Schedule
Remote within Trillium's Mid-State Region (See requirements section for included counties)