Innovations Waiver Care Manager
Trillium Health Resources · North Carolina, United States · 1 mo ago
RemoteRemoteHealthcare$56k–$68k/yrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate: EEO, drug test, etc. Also remove application instructions (How To Apply). Also remove navigation/cookie/legal. Must preserve all substantive info.
We need to parse the posting.
Key sections:
- About the role / mission: "Make an Impact Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives."
- Why Work for Us? Could be part of About the role or separate Benefits? It's about culture. Could be part of About the role or maybe "Why Work for Us?" is like a section but not in list of allowed headings. We could incorporate into About the role or maybe "Benefits". But we have Benefits section later.
- What We’re Looking For: description of role responsibilities.
- On a Typical Day, You Might: list of duties.
- Employee Benefits: list.
- Qualifications Required: detailed.
- Also Pay: "Posting Salary Range: $56,270 - $68,428". Also "Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval." That's schedule.
- Office Location: Remote within Trillium’s North Central Region (See requirements section for included counties). Also Must reside in Trillium’s North Central Region, which includes the following counties: Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrrell, Washington and Wilson. Must be able to travel within catchment as required.
- Deadline for Application: September 28, 2026 at 11:59 PM (but that's application instruction; we should drop application instructions. The deadline is part of application instructions; we should drop it. The instruction says remove application instructions. So we drop deadline.
- Also "Posting Details" maybe not needed.
- Also "Make an Impact" heading? Not needed.
We need to decide sections:
Possible sections:
- About the role (mission, organization description)
- Responsibilities (duties)
- Qualifications (requirements)
- Benefits
- Pay
- Schedule
- Location (maybe not in allowed headings; but we could incorporate location into Responsibilities or Qualifications? Not ideal. There's no heading for Location in allowed list. Could we put location under "About the role"? Not really. Could we create a section "Location"? Not allowed per instructions: only use headings from list. So we must not create a heading for Location. We could embed location info within Qualifications or Responsibilities as a paragraph. Probably best to put location info under Qualifications (since it's a requirement). Or under Responsibilities? It's a requirement to reside in certain counties. So include in Qualifications.
- Also "Office Location: Remote within Trillium’s North Central Region" could be in Qualifications.
- Also "Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval." That's schedule.
- Pay: we have salary range.
- Benefits: list.
- Skills: maybe not explicitly listed; we could omit if no specific skills.
Thus sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule.
We need to use
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate: EEO, drug test, etc. Also remove application instructions (How To Apply). Also remove navigation/cookie/legal. Must preserve all substantive info.
We need to parse the posting.
Key sections:
- About the role / mission: "Make an Impact Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives."
- Why Work for Us? Could be part of About the role or separate Benefits? It's about culture. Could be part of About the role or maybe "Why Work for Us?" is like a section but not in list of allowed headings. We could incorporate into About the role or maybe "Benefits". But we have Benefits section later.
- What We’re Looking For: description of role responsibilities.
- On a Typical Day, You Might: list of duties.
- Employee Benefits: list.
- Qualifications Required: detailed.
- Also Pay: "Posting Salary Range: $56,270 - $68,428". Also "Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval." That's schedule.
- Office Location: Remote within Trillium’s North Central Region (See requirements section for included counties). Also Must reside in Trillium’s North Central Region, which includes the following counties: Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrrell, Washington and Wilson. Must be able to travel within catchment as required.
- Deadline for Application: September 28, 2026 at 11:59 PM (but that's application instruction; we should drop application instructions. The deadline is part of application instructions; we should drop it. The instruction says remove application instructions. So we drop deadline.
- Also "Posting Details" maybe not needed.
- Also "Make an Impact" heading? Not needed.
We need to decide sections:
Possible sections:
- About the role (mission, organization description)
- Responsibilities (duties)
- Qualifications (requirements)
- Benefits
- Pay
- Schedule
- Location (maybe not in allowed headings; but we could incorporate location into Responsibilities or Qualifications? Not ideal. There's no heading for Location in allowed list. Could we put location under "About the role"? Not really. Could we create a section "Location"? Not allowed per instructions: only use headings from list. So we must not create a heading for Location. We could embed location info within Qualifications or Responsibilities as a paragraph. Probably best to put location info under Qualifications (since it's a requirement). Or under Responsibilities? It's a requirement to reside in certain counties. So include in Qualifications.
- Also "Office Location: Remote within Trillium’s North Central Region" could be in Qualifications.
- Also "Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval." That's schedule.
- Pay: we have salary range.
- Benefits: list.
- Skills: maybe not explicitly listed; we could omit if no specific skills.
Thus sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule.
We need to use for each section heading.
Inside each section, use
for prose,
- for lists.
We must preserve all substantive information.
Let's extract content.
About the role:
"Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives."
Also "Make an Impact" maybe not needed.
Also "Why Work for Us? Trillium believes that empowering others begins with supporting our team. We offer our employees: A collaborative, mission-driven work environment Competitive benefits and work-from-home options for most positions Opportunities for professional growth in a diverse inclusive culture Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities. If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!"
This is more about culture and benefits; could be part of About the role or Benefits. Since we have Benefits section, we could incorporate the "Why Work for Us?" into About the role as description of culture. But we must not repeat content. We'll include it in About the role as prose.
Thus About the role paragraph(s) combine mission and why work for us.
Responsibilities:
From "What We’re Looking For" and "On a Typical Day, You Might".
Let's gather:
"What We’re Looking For Trillium Health Resources has a career opening for an Innovations Waiver Care Manager to join our Care Management Team! The Innovations Wavier Care Manager is responsible for providing complex care coordination and monitoring to members having a primary Intellectual or Developmental Disability, which may include secondary mental health or substance abuse, and/or complex medical/physical health needs. This position requires a dynamic, proactive approach to assessment, monitoring, and complex coordination of care, to ensure quality support and consistent adherence to waiver requirements. Innovations Waiver Care Manager assists with integrated care management through multi-disciplinary collaboration and referrals. This position has a primary focus on members who have Intellectual Developmental Disability, serving both children, adolescents, and adults."
Then "On a Typical Day, You Might Utilize person centered planning methods/strategies to gather information, to get to know the members supported and to adequately address specific needs of the individual. Provide education and support to members in learning about and exercising rights and responsibilities. Consistently complete Discovery activities (information gathering and assessment) as a component of the planning process. Ensure that members/legally responsible people are informed of services available (all types of Medicaid and state-funded services), service options available (e.g. Individual/Family Direction for Innovations participants), processes (e.g. requirements for specific service), Natural and community services, and so forth. Assist members/legally responsible people in choosing service providers, ensuring objectivity in the process."
We can turn these into bullet list.
Qualifications:
All the detailed qualification text.
We need to preserve all details.
Let's copy the qualifications section exactly as given, but we can format as paragraphs or list.
Qualifications Required: Must meet QP status. Fully licensed by the NC governing board regulating Human Services professions; OR Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served. OR A graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling. Additionally, If serving members with LTSS needs, the care manager, must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring and care management experience. This experience may be concurrent with the years of experience required to become a Qualified Professional.License and/or certification may be accepted as noted above.Must have a valid driver’s license.Must reside in Trillium’s North Central Region, which includes the following counties: Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrrell, Washington and Wilson. Must be able to travel within catchment as required.
We need to keep all that.
Benefits:
From "Employee Benefits Trillium knows that work/life balance is essential. That’s why we offer: Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.Work-from-home options available for most positionsHealth Insurance with no premium for employee coverageFlexible Spending Accounts24 days of Paid Time Off (PTO) plus 12 paid holidays in your first yearNC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook 401k with 5% employer match and immediate vestingPublic Service Loan Forgiveness (PSLF) qualifying employerQuarterly stipend for remote work supplies"
We need to separate typical working hours into Schedule section maybe. But the benefits list includes typical working hours; but we have a separate Schedule section. We could put typical working hours in Schedule, and other items in Benefits.
Thus Benefits bullet list:
- Work-from-home options available for most positions
- Health Insurance with no premium for employee coverage
- Flexible Spending Accounts
- 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
- NC Local Government Retirement Pension (defined-benefit plan) (link)
- 401k with 5% employer match and immediate vesting
- Public Service Loan Forgiveness (PSLF) qualifying employer
- Quarterly stipend for remote work supplies
We should keep the link as is maybe within ? Not required but we can keep as plain text.
Schedule:
- Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
Pay:
- Posting Salary Range: $56,270 - $68,428
Location is part of Qualifications.
Now we need to output HTML fragment.
Structure:
About the role
...
Responsibilities
- ... ...
Qualifications
...
(maybe multiple paragraphs)Benefits
- ...
Pay
...
Schedule
...
Make sure not to include empty sections. Check for any boilerplate to remove: EEO, drug test, application instructions, How To Apply, deadline, #Innovation etc. Also remove "Posting Details", "Make an Impact" heading? We'll incorporate. Also remove "Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment." Remove. Also remove "Join our Talent Community through ADP..." etc. Also remove "After submission, your resume will be