Innovation & Research Commons Student Assistant

Responsibilities

• Provide direct service to library patrons at the I&RC Help Desk, including checking technology equipment in and out, answering questions, and directing patrons as needed.
• Aid patrons with wide-format printing.
• Maintain a clean and organized workspace within the I&RC.
• Aid patrons with the use of and provide basic troubleshooting for hardware, including but not limited to PC and Mac desktop computers, laser printers, wide-format inkjet printers, and flatbed and large-format scanners/plotters.
• Aid patrons in locating microforms and operating microform reader/printers.
• Conduct inventory and maintain lists of technology lending equipment.
• Conduct inventory of the I&RC book collection.

Qualifications

• Enrolled student at Auburn University
• Must provide detailed availability for each day of the week within library operating hours

Preferred Skills

• Demonstrated interest in public service and delivering high-quality customer service.
• Ability to work collaboratively and interact professionally with faculty, staff, and students.
• Strong interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Demonstrated dependability, including consistent attendance and punctuality.
• Ability to multitask and work effectively in a fast-paced environment.

Physical Requirements

• Ability to perform tasks that may include standing, walking, reaching, handling equipment, and occasionally lifting or moving items weighing up to 25 pounds.

About the Role

This role supports faculty, staff, and students by contributing to the daily operations of the Innovation & Research Commons (I&RC) unit. Student assistants may work up to 20 hours per week, depending on operational needs.

Schedule

I&RC Help Desk Hours: Sunday: 1:00 p.m. - 8:00 p.m. Monday - Thursday: 12:00 p.m. - 8:00 p.m. Friday: 8:00 a.m. - 6:00 p.m. Saturday: 9:00 a.m. - 6:00 p.m.

Benefits

Gain valuable work experience! Student employment allows you to explore different interests, identify strengths, and make informed decisions about your future career goals.
Build your network! Interacting with faculty, staff, and fellow students can lead to valuable connections and potential mentors.
Make a difference! Have the satisfaction of knowing YOU are a part of providing the premier academic experience at Auburn and the life-changing work our students and employees perform.

Pay

N/A