Innovation Program Manager

About the role

The Innovation Program Manager (Administrative Analyst III) role exists within the Digital, Innovation, and Transformation Office (DITO) of the County of Marin. This role supports the effective delivery of public services across 22 departments by leading performance management and continuous improvement efforts.

Responsibilities

• Serving as the designated County staff for the outside consultant conducting organizational assessments of all County departments.
• Supporting departments with the development of strategic plans, key performance indicators, and reporting.
• Facilitating process mapping, root cause analysis, and supporting change management and internal capacity development.
• Applying process improvement methodologies to drive measurable outcomes.
• Developing and leading the County’s new performance management framework, including the development of performance management dashboards.
• Leading cross-departmental improvement initiatives to enhance coordination and eliminate redundancy.
• Other duties as assigned to support the development of the annual financial plan, performance management, and other reporting requirements.

Requirements

This role requires a bachelor’s degree in a relevant field and three years of professional level experience performing administrative, budgetary, operational, management or organizational analysis work. One year of the required professional experience must include journey level experience in process improvement and/or continuous improvement. Additional professional level work experience performing administrative, budgetary, operational, management or organizational analysis may be substituted for the required education on a year-for-year basis.

Qualifications

Knowledge of principles and practices of public administration, public agency organization and human resources administration, organization, function and administrative structure of public agencies, techniques of planning and performing administrative, budgetary, operational, human resources or organizational analysis, project management, contract negotiation and administration, applicable laws, codes, regulations and ordinances, budget preparation and administration, principles of equal employment opportunity, affirmative action and accommodation for individuals with disabilities, job analysis, recruitment and selection, classification and compensation, employee relations and risk management in a public agency, research methodology, data analysis and statistical sampling techniques, computer applications related to the work, including spreadsheets and basic methods of graphic presentation, techniques for dealing effectively with departmental and employee representatives, members of various public and private organizations and the public in individual or group settings, basic supervisory principles and practices. Ability to plan and carry out various analytical studies in area(s) of assignment, gather and analyze a variety of data, evaluate alternatives and reach sound conclusions, interpret, apply and explain laws, rules, regulations and policies, use sound, independent judgment within general policy guidelines, organize own work, coordinate multiple projects and meet critical deadlines, prepare clear, concise and accurate reports, correspondence, policies, procedures and other written materials, communicate orally, including making presentations of findings, recommendations and policies before public officials, other officials, employees, employee representatives and community groups, in order to gain concurrence and cooperation through discussion and consensus building, recognize and resolve problems of a sensitive political nature, analyze situations, select alternatives, recognize consequences of proposed actions, negotiate mutually satisfactory solutions to problems and implement recommendations, use computer applications effectively, including spreadsheets and basic graphics, plan and direct the work of others on a project or day-to-day basis, establish and maintain effective working relationships with those contacted in the course of the work, represent the County effectively in meetings with groups and individuals, including making effective oral presentations.

Benefits

The County of Marin offers competitive benefits including paid time off, health plan options, dental and vision coverage, and a County contribution toward premiums. More information about the benefits can be found on the Marin County's Benefits Homepage.