Innovation Product Designer
Brown Brothers Harriman · Boston, MA · 2 wk ago
HybridArt & Creative$100k–$150k/yrFull-time
About the role
As our Innovation Product Designer, you'll join as an early design hire and own end-to-end design across the platform. You'll work directly alongside the Head of Design to shape how financial services users interact with data integrations and transformations - designing interfaces that make complex workflows feel approachable and building the visual trust that enterprise customers require.
Responsibilities
- Own end-to-end design for product features - research and ideation through high-fidelity design and implementation support
- Create intuitive interfaces for integration configuration, transformation building, workflow monitoring, and results exploration
- Design clear UX for communicating AI outputs - confidence levels, transformation previews, and error states that help users build appropriate trust in AI-generated results
- Fearless defender of user needs and the jobs to be done, all while making high-judgment UX tradeoffs - especially around AI interaction patterns, information density, and user types
- Contribute to and maintain the design system in Figma — components, tokens, and patterns
- AI-Specific UX Design interaction patterns for AI-assisted transformation building - streaming outputs, accept/reject/edit flows, and progressive disclosure of complex results
- Handle the unique challenge of designing for non-deterministic AI outputs - where the same input may produce different results each time
- Design feedback mechanisms that capture user corrections and improve AI quality over time
- Design for complex, data-dense environments - integration configuration screens, transformation preview panes, execution monitoring dashboards, and audit log views
- Balance information density with clarity - our users need depth, but the interface should never feel overwhelming
- Plan and conduct usability tests and user interviews with financial services personas; synthesize findings into design decisions
- Work directly with engineers and the Technical Product Manager to ensure design quality through to production
- Flag technical feasibility issues early in the design process; prototype in code when needed
Requirements
- 5+ years professional product design
- Has designed features end-to-end for web applications in production
- Portfolio (Required): Must demonstrate end-to-end design for complex web applications
- B2B, data-heavy, or workflow products are the highest signal - consumer-only portfolios are a weak fit
- Must show both interaction design quality and visual design craft
- Expert Figma proficiency - components, variables, auto-layout, prototyping; produces high-fidelity, handoff-ready deliverables independently
- Strong interaction design - thinks in flows, states, and edge cases
- Strong visual design sensibility - typography, spacing, color, and information hierarchy
- User research skills - can plan and run usability tests and user interviews independently
- Technical fluency - can communicate with engineers about implementation details and flag constraints early
Technical & Design Skills
- Expert Figma proficiency - components, variables, auto-layout, prototyping; produces high-fidelity, handoff-ready deliverables independently
- Strong interaction design - thinks in flows, states, and edge cases
- Strong visual design sensibility - typography, spacing, color, and information hierarchy
- User research skills - can plan and run usability tests and user interviews independently
- Technical fluency - can communicate with engineers about implementation details and flag constraints early
Nice to Have
- Financial services, fintech, or data platform design background
- Experience designing data visualization, dashboards, or analytics interfaces
- AI or ML product design experience - familiarity with streaming interfaces, confidence indicators, and human-AI interaction patterns
- Ability to prototype in code (HTML/CSS, Angular, or similar)
- Experience with motion and interaction design for complex state transitions
- Startup experience as an early or founding designer