InHouse Manager

Morristown, TN

About the role

The Inhouse Manager supervises the on-site Siegwerk team in accordance with the organization’s policies and applicable laws.

Responsibilities

• Monitor, evaluate, and appraise department productivity and employee performance.
• Guide in-house team to meet daily goals and improve performance.
• Participate in interviews and assist in the selection of new hires; train new employees.
• Plan and assign work; recommend employee rewards and discipline to manager.
• Address complaints and resolve problems with manager input.
• Assist customer with ink room procedures and improvements.
• Perform technical services and press-side troubleshooting.
• Facilitate, coordinate, and monitor work completion through appropriate customer team members (Production Manager, Press Room Manager, etc.).
• Promote positive customer relations.
• Work closely with InHouse technicians, Application Technology, Account Managers, and Supply Chain manufacturing to coordinate and ensure customer needs are met, while establishing proper procedures, service, and quality standards.
• Train Siegwerk in-house technicians, press assistants, and customer ink blenders as needed.
• Work with the customer to establish key performance indicators to improve press performance throughput.
• Maintain finished ink inventory goals related to consignment or other predetermined systems.
• Ensure the most cost-effective use of overtime dollars without jeopardizing customer performance.
• Apply measurement tools, such as control charts, to measure ongoing performance.
• Maintain color files and set up job standards for presses.
• Lead by example and foster a culture where safety, environmental stewardship, compliance, and quality are core business values.
• Demonstrate an active presence in the workplace by engaging employees, reviewing operational performance, and verifying compliance with company policies, procedures, permits, and regulatory requirements.
• Ensure operations are conducted safely and in compliance with applicable environmental regulations, permits, and company standards, including hazardous waste management, stormwater permit obligations, air permit requirements, pollution prevention programs, spill prevention measures, and other environmental compliance commitments.
• Provide leadership, resources, staffing, training, systems, and support necessary to ensure compliance and operational excellence.
• Ensure effective management of hazardous waste generation, accumulation, storage, transportation, disposal, inspections, recordkeeping, emergency preparedness, contractor activities, and corrective action programs.
• Regularly review safety performance, environmental metrics, audit findings, inspection results, incident trends, compliance obligations, and quality performance to identify risks and improvement opportunities.
• Ensure corrective actions are implemented, verified, and sustained.
• Hold supervisors, employees, and contractors accountable for meeting safety, environmental, quality, and compliance expectations while actively promoting employee engagement and continuous improvement to reduce risk, improve performance, and strengthen regulatory compliance and operational excellence.
• Other duties as assigned.