Infusion Therapy Scheduler - Springfield Cancer Center

About the role

This position is primarily responsible for coordinating infusion scheduling across multiple locations. The ideal candidate will demonstrate strong critical thinking skills and a high level of attention to detail.

Responsibilities

• Coordinate and manage infusion schedules for multiple cancer center locations
• Promote high-quality, patient-centered care by serving as a key liaison for patients throughout their care journey
• Provide essential support to licensed Case Management staff in delivering patient care coordination
• Collaborate with providers, physician office teams, insurance plans, and both internal and external partners to ensure patients receive the appropriate services and support
• Perform front desk duties including patient check-in, check-out, appointment management, and general administrative support

Qualifications

• Minimum of 3 years' experience in a front desk, patient-facing, or customer service role in a healthcare setting
• Experience scheduling infusions or medical procedures required
• Excellent communication, organizational, and problem-solving skills
• Ability to multitask in a fast-paced environment while maintaining a high level of accuracy and professionalism

Shift

Full Time

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support