Infrastructure Technician II

About the role

Ready to grow your technical career and take on more advanced responsibilities? As an Infrastructure Technician II, you will be a core part of the team that builds, maintains, and optimizes the structured cabling systems powering world-class data centers. This role is ideal for experienced technicians who want to sharpen their fiber and copper cabling skills, gain exposure to complex infrastructure builds, and contribute to high impact, high visibility projects.

Responsibilities

• Deliver High Quality Structured Cabling Work
• Install, test, service, and decommission structured cabling systems including fiber optic, copper, communications, and other low voltage systems.
• Build and remove cabinets, racks, cable trays, pathways, and related data center infrastructure.
• Perform physical installations and removals with precision, safety, and attention to detail.
• Champion Safety & Quality
• Follow all Company and customer safety standards to ensure an Accident Free Everyday environment.
• Uphold quality, production, and industry best practices in every installation.
• Maintain a clean, organized, and hazard free work area to support efficient and safe operations.
• Interpret and Execute Technical Plans
• Read and follow project drawings, specifications, and manufacturer guidelines.
• Apply broad understanding of structured cabling installation, routing, labeling, and commissioning.
• Ensure installations meet design intent, customer requirements, and industry standards.
• Support The Team & Mentor Others
• Work as a proactive member of the team, supporting less experienced technicians and sharing knowledge.
• Help plan materials, tools, and tasks to keep projects moving smoothly.
• Communicate clearly with supervisors, teammates, and customer representatives.

Qualifications

• High School Diploma, GED, or equivalent.
• 3–5 years of telecom/structured cabling experience (data center experience a strong plus).
• OSHA10 preferred (must obtain within 90 days).
• First Aid/CPR certification within 90 days.
• FOA certifications, BICSI cabling certifications, or similar credentials preferred.

Skills

• Ability to follow instructions carefully while working with strong independence.
• Comfortable teaching and learning from peers; contributes positively to team culture.
• Able to distinguish color for cable identification.
• Proficient with telecom and construction hand tools, used safely and effectively.
• Thrives in a fast-paced, changing environment while maintaining a positive, professional attitude.
• Highly reliable — shows up on time, prepared, and ready to work.
• Strong attention to detail and pride in workmanship.
• Willingness to work days, nights, weekends, or overtime based on project needs.
• Excellent work ethic, integrity, and self-motivation.
• Reads, writes, and understands English; reliable daily transportation required.

Benefits

Reasonable accommodations may be made for qualified individuals with disabilities.

Pay

Competitive compensation package including base salary, bonus, and benefits.

Schedule

Onsite daily at customer or data center locations. Minimal overnight travel (≈5%), but flexibility is required when project needs shift.

Required Tools

• Notepad
• Tool pouch
• Cable sheath stripper
• Punch tools
• Scissors
• Screwdrivers
• Pliers
• Utility knife
• Tape measure
• Torpedo level
• Channel locks
• Hammer
• Wrench sets
• Socket sets
• Nut drivers
• Flashlight/headlamp
• Cordless drill
• Cordless impact
• VFL
• Toner set
• Cable tester

About Us

Joining Black Box means you’ll have the opportunity to work on exciting, highly visible projects with our customers. You’ll get to know large and small organizations across the world and work to deliver best-in-class IT solutions. You’ll be rewarded with a variety of experiences, development opportunities, and exposure to some of the world’s most admired companies. In addition to these rewarding experiences, you’ll have access to our comprehensive Total Rewards Program. Our program continues to evolve to meet the needs of our dynamic workforce by providing a variety of benefits which are applicable and competitive for each country & region.

Black Box

Black Box is the trusted global solutions integrator and digital technology partner. With nearly 45 years of experience connecting people and devices, we are an organization of top technical professionals dedicated to delivering solutions and services that help organizations design, build, manage, and secure their communications and IT infrastructure and networks. Technologies include 5G/OnGo, connected buildings, digital workplace, multisite deployments, data centers, and IoT. We also design and manufacture award-winning products for Pro AV, KVM, cabling, and networking known for their advanced functionality, flawless performance, outstanding reliability, and fail-safe security. We deliver high-value technology services and products through our values, such as innovation, ownership, transparency, respect, and open-mindedness combined with our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks. Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, sexual identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train, and promote the most qualified persons into available jobs.