Infrastructure/Sys Admin Engineer Level 2

We need to output HTML fragment with sections: About the role? The posting includes "Who We Are" description, then "Key Responsibilities", "Minimum Requirements", "Preferred Qualifications", "What We Offer". Also maybe "Vision". We need to use

for section headings. Do not repeat job title as heading. No Job ID. Remove boilerplate like EEO, legal, etc. Also remove navigation, cookie, etc. Remove application instructions (none). Remove duplicated lines. Preserve all substantive info. We need to decide sections: About the role (maybe combine Who We Are and description). Could have sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Vision? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use those that have content. We have Responsibilities (Key Responsibilities). Requirements (Minimum Requirements). Qualifications (Preferred Qualifications). Benefits (What We Offer). About the role (Who We Are + description). Vision maybe could be part of About the role or separate but not listed; but we could include as About the role. Pay and Schedule not present (no pay, schedule mentioned: onsite 5 days a week, travel 25-50%). Schedule could be inferred but not explicit? It says "This position is onsite, 5 days a week at our location". That's schedule info. Should we include Schedule section? The instruction: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. So we have schedule info: onsite 5 days a week. That's specific. So we could create a Schedule section with that. Pay: not mentioned. So omit Pay. Skills: not explicit separate; but we could embed in Requirements/Qualifications. Not needed. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Schedule. We need to use

• for any list of duties/requirements/benefits. So for Responsibilities list, Requirements list, Qualifications list, Benefits list. For About the role and Schedule we can use

  paragraphs. We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from each section. Let's extract content. Who We Are paragraph: "Founded in 1969, Metro Sales Inc. built its reputation selling office supplies and equipment across the Twin Cities. Decades later, we've grown into one of the largest office technology and solutions providers in the Midwest. Today, MSI Metro Sales Inc., a 100% Employee-Owned Company, stands as an industry leader in hardware, software, and managed services. MSI Metro Sales Inc. is seeking an Employee-Owner, Infrastructure/Sys Admin internally know as Professional Services Engineer 2, to join our Roseville, MN team. This client facing role will work with our customers to onboard their organization to our services, implement new technologies, and handle advanced escalations from our Service Desk. This role will involve the exercise of discretion and independent judgment on matters of great significance while performing work related to the general business operations of MSI’s clients. Our Managed IT Service team excels in the world of technology to support our client’s focus on expansion and growth within their industry. We don't just have jobs, but opportunities to make an impact on our customers every single day. If you're the type of person that loves to make a difference, now is your chance to join us." We need to keep all that. Possibly we can trim redundant "MSI Metro Sales Inc." repeated but it's substantive. Keep. Key Responsibilities list: bullet points separated by periods? The text: "Oversee projects in terms of resourcing, quality, and delivery to maximize ROI.Propose, implement and support new hardware, software, and services within a variety of client environments including the facilitation of successful project implementations through internal and external teams.Plan, scope, coordinate, track and manage assigned projects tasks, including applying systems analysis techniques, and working with MSI’s clients end users, to maintain and improve clients’ infrastructure.Document and train client onboarding implementations for internal and external support teams.As a SME, provide insight, project reviews and reporting to internal and external stakeholders.Maintain high positive client and user satisfaction and relationships.Provide escalation assistance to our Service Desk team as required.Maintain relevant knowledge of hardware and software trends and certifications.Implement, participate in, and promote Quality Assurance (QA) objectives, processes, and procedures.Maintain project files for accuracy and confidentiality.Assist in training, mentoring and development of staff.Other duties as required." We need to split into list items. Each sentence separated by period. We'll create

• for each. Minimum Requirements list: lines: - High School Diploma, GED or equivalent. - 5+ years prior experience in IT administration and/or technical support experience, or equivalent. - 2+ years Project management experience. - In-depth knowledge in server and network builds. - 2+ years in design and implementation in cloud migrations. - Proven knowledge of IT and telecommunications infrastructure, hardware, and software applications in a Microsoft Environment. - Clean driving record, Valid Drivers License and reliable vehicle. - Proven exceptional customer services experience. - Travel estimated 25-50% of the year. - This position is onsite, 5 days a week at our location; relocation is not budgeted for this role, local candidates will be given priority consideration. - Applicants must be authorized to work for ANY employer in the U.S without requiring sponsorship now or in the future. We need to keep all. Note that the onsite schedule appears here; we might also put schedule section separate but we should not duplicate. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. If we put schedule in both Requirements and Schedule section, that's duplication. Better to extract schedule info to Schedule section and remove from Requirements? But we must preserve all info; we can keep it in Requirements and also have Schedule section? That would duplicate. The instruction says do not repeat content? Not explicitly, but "Preserve ALL substantive information; do NOT invent or summarize away detail." Duplication is not inventing or summarizing away; it's preserving but repeating. Might be okay but better to avoid duplication. However the schedule info is also part of Minimum Requirements; we could keep it there and not create separate Schedule section. But we have schedule info explicit; we could still create Schedule section but then we would need to remove from Requirements to avoid duplication. The instruction does not forbid duplication but says preserve all info; duplication still preserves. However they might consider duplication as unnecessary but not prohibited. Safer to keep schedule in Requirements and not create separate Schedule section, because schedule is already there. But we have a guideline to prefer few substantive sections over many thin ones. So we can omit Schedule section. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits. Now Benefits list: "Medical, Dental, and Vision InsuranceShort- and Long-Term Disability ProgramLife InsuranceEducational Development BenefitsEmployee Stock Ownership Plan (ESOP) + Gainshare - because your success is also your investment401(k) + MatchPaid Time Off (PTO)Paid Volunteer Days — give back alongside your peers in the communityMonthly Performance based bonus program" We need to split into items. The text seems concatenated without spaces. We need to parse: "Medical, Dental, and Vision Insurance" then "Short- and Long-Term Disability Program" then "Life Insurance" then "Educational Development Benefits" then "Employee Stock Ownership Plan (ESOP) + Gainshare - because your success is also your investment" then "401(k) + Match" then "Paid Time Off (PTO)" then "Paid Volunteer Days — give back alongside your peers in the community" then "Monthly Performance based bonus program". We'll create
• for each. Now Preferred Qualifications list: bullet points: - Bachelor’s degree in Computer Science, IT or equivalent from an accredited institution. - Computer-related industry certifications in technologies such as Microsoft Windows, Azure, Fortinet, networking, storage, and security. - Strong communication (written and verbal) and interpersonal skills. - High level organizational, project management, coordination, and prioritization skills. - Exhibit in depth knowledge of IT and telecommunications infrastructure, hardware, software, and security applications. We'll create list. Now About the role: we can keep as

  paragraphs maybe split into two paragraphs for readability but not required. We'll keep as one

  with the whole text. Now we need to output only HTML fragment, no /. Use

  headings. Thus:

  About the role

  ...

  Responsibilities

  • Oversee projects in terms of resourcing, quality, and delivery to maximize ROI.
  ...

  Requirements

  • High School Diploma, GED or equivalent.
  ...

  Qualifications

  • Bachelor’s degree in Computer Science, IT or equivalent from an accredited institution.
  ...

  Benefits

  • Medical, Dental, and Vision Insurance
  ...
  Make sure to preserve punctuation exactly. Now let's craft each list item precisely. Responsibilities items: 1. Oversee projects in terms of resourcing, quality, and delivery to maximize ROI. 2. Propose, implement and support new hardware, software, and services within a variety of client environments including the facilitation of successful project implementations through internal and external teams. 3. Plan, scope, coordinate, track and manage assigned projects tasks, including applying systems analysis techniques, and working with MSI’s clients end users, to maintain and improve clients’ infrastructure. 4. Document and train client onboarding implementations for internal and external support teams. 5. As a SME, provide insight, project reviews and reporting to internal and external stakeholders. 6. Maintain high positive client and user satisfaction and relationships. 7. Provide escalation assistance to our Service Desk team as required. 8. Maintain relevant knowledge of hardware and software trends and certifications. 9. Implement, participate in, and promote Quality Assurance (QA) objectives, processes, and procedures. 10. Maintain project files for accuracy and confidentiality. 11. Assist in training, mentoring and development of staff. 12. Other duties as required. Check original: "Oversee projects in terms of resourcing, quality, and delivery to maximize ROI.Propose, implement and support new hardware, software, and services within a variety of client environments including the facilitation of successful project implementations through internal and external teams.Plan, scope, coordinate, track and manage assigned projects tasks, including applying systems analysis techniques, and working with MSI’s clients end users, to maintain and improve clients’ infrastructure.Document and train client onboarding implementations for internal and external support teams.As a SME, provide insight, project reviews and reporting to internal and external stakeholders.Maintain high positive client and user satisfaction and relationships.Provide escalation assistance to our Service Desk team as required.Maintain relevant knowledge of hardware and software trends and certifications.Implement, participate in, and promote Quality Assurance (QA) objectives, processes, and procedures.Maintain project files for accuracy and confidentiality.Assist in training, mentoring and development of staff.Other duties as required." We split correctly. Now Requirements items list exactly as given: - High School Diploma, GED or equivalent. - 5+ years prior experience in IT administration and/or technical support experience, or equivalent. - 2+ years Project management experience. - In-depth knowledge in server and network builds. - 2+ years in design and implementation in cloud migrations. - Proven knowledge of IT and telecommunications infrastructure, hardware, and software applications in a Microsoft Environment. - Clean driving record, Valid Drivers License and reliable vehicle. - Proven exceptional customer services experience. - Travel estimated 25-50% of the year. - This position is onsite, 5 days a week at our location; relocation is not budgeted for