Infrastructure Support Technician

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

About the role

UST is searching for an Infrastructure Support Technician Assistant II to assist with the physical setup and maintenance of our data centre and lab environments.

• Rack and stack servers, switches, and other hardware in data center and lab environments following standard procedures.
• Run, dress, label, and bundle network and power cables in a clean, organized manner.
• Transport equipment using carts, dollies, and other material-handling tools; safely lift and move hardware throughout the facility.
• Sort, stage, and organize hardware components, spare parts, and accessories in storage areas.
• Decommission and de-rack equipment, properly dispose of or return hardware as directed.
• Maintain a clean and safe work environment; follow all physical safety guidelines when handling equipment.
• Assist with receiving, unpacking, and inventorying incoming equipment shipments.
• Support the infrastructure team with general tasks and projects as assigned.

Requirements

• High school diploma or GED required; no college degree necessary.
• Ability to lift up to 50 lbs and perform physical tasks such as pushing carts, bending, and standing for extended periods.
• Comfortable working in a data center or lab environment with attention to physical safety practices.
• Dependable, punctual, and able to follow instructions accurately.
• Strong attention to detail when labeling, sorting, and organizing equipment.
• Ability to work well as part of a team in a fast-paced environment.
• No prior IT or data center experience required; willingness to learn on the job is essential.
• Basic familiarity with hand tools and hardware is a plus but not required.

Pay

Compensation range for this role in Oregon: $38,000–$57,000.

Benefits

• Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires), 10 paid holidays, and are eligible for paid bereavement leave and jury duty.
• Eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
• Medical, dental, and vision insurance for employees and their dependents residing in the US, plus Company-paid basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits.
• Optional voluntary short-term disability benefits, Health Savings Account (HSA), and Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines.
• Benefits offerings vary in Puerto Rico.
• Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
• Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires) and are eligible to participate in the Company’s 401(k) program with employer matching, plus medical, dental, and vision insurance for themselves and their dependents.
• Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires).
• All US employees who work in a state or locality with more generous paid sick leave benefits will receive the benefit of those sick leave laws.