Infrastructure specialist

About the role

Step into the engine room of enterprise technology, where every decision you make can shape how a customer’s systems perform today—and scale for tomorrow. You’ll dive deep into complex infrastructure environments, solving challenging technical problems, designing seamless integrations, and ensuring systems run reliably at every level. Your expertise across networks, endpoints, and mainframes, paired with a knack for logical problem-solving and clear documentation, will guide projects from concept to execution. Your solutions will make a real impact that customers notice and remember.

In this role, you’ll balance hands-on delivery with long-term strategic planning. From analyzing issues and testing solutions to automating processes and integrating across platforms, your work will touch every layer of IT infrastructure. You’ll collaborate with Architects, Technicians, and Project Managers, gaining broad exposure and continuous opportunities to grow your skills and influence.

Responsibilities

• Analyze and Solve
  • Diagnose complex issues across servers, networks, cloud environments, and systems to identify root causes
  • Recommend solutions that balance technical feasibility, timelines, and customer priorities
  • Test, refine, and automate processes to improve reliability, efficiency, and repeatability
  • Assess risks proactively and implement strategies to prevent disruptions
• Design and Integrate
  • Plan end-to-end infrastructure solutions across platforms and technologies
  • Integrate systems in hybrid cloud and on-prem environments to ensure seamless operation
  • Automate workflows and processes to streamline delivery and reduce errors
  • Document architectures and procedures for hand-offs, knowledge sharing, and operational continuity
• Collaborate and Deliver
  • Coordinate cross-functional teams including Architects, Project Managers, and Technicians
  • Drive project delivery from initiation to completion with attention to quality and timelines
  • Communicate technical solutions clearly to customers and stakeholders
  • Build customer confidence by delivering tangible, high-impact results
• Grow and Advance
  • Expand technical expertise across cloud platforms, enterprise IT systems, and emerging technologies
  • Earn certifications and qualifications while applying them on real projects
  • Pursue career paths toward Architect or Distinguished Engineer roles

Requirements

• Deep expertise within specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics)
• Enterprise IT application experience
• Hands-on experience in at least one of the following: software development, DevOps engineering, systems administration, or systems architecture in public cloud AWS domain
• In-depth knowledge of Windows and Linux Operating System

Preferred Skills

• Familiar with a variety of IT concepts, practices, and procedures
• Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models
• Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Analytical and problem-solving skills with high attention to detail

Benefits

• State-of-the-art resources and Fortune 100 clients
• Employee learning programs with access to certifications from Microsoft, Google, Amazon, Skillsoft, and more
• Company-wide volunteering and giving platform to donate, start fundraisers, volunteer, and search over 2 million non-profit organizations
• Comprehensive benefits that support well-being, diversity, and family needs at every stage of life

Kyndryl invests heavily in employee development and success, fostering collective growth.