Infrastructure Service Delivery Senior Manager (with GXP)

Our Pharmacuetical client in Cambridge MA is seeking a Senior Manager for Infrastructure Service Delivery that will be the leader for their cloud, network, and infrastructure platforms. This is a senior level role requiring deep leadership and prior hands on engineering experience as well as knowledge of GxP systems.Compensation: $90-/115hr (Dending on experience and expertise)Onsite: 3 days a week in Cambridge /Somerville MATerms: 6 month contract to hire As the Manager of Infrastructure Services, you will:Serve as the senior engineering leader and primary technical owner for the organization's cloud, network, identity, compute, and infrastructure platforms.Own the delivery, availability, and reliability of enterprise infrastructure services.Lead cloud operations, network services, identity platforms, and infrastructure engineering. ResponsibilitiesLead the engineering, administration, and service delivery of cloud, server, storage, network, identity, backup, and core infrastructure platforms.Own infrastructure operations, ensuring services meet performance, availability, capacity, security, and reliability objectives.Develop and execute technology roadmaps, standards, and lifecycle strategies that support organizational growth and evolving business requirements.Drive automation, standardization, and operational efficiencies through scripting, infrastructure management tools, and modern operational practices.Own enterprise identity and access management services, including Active Directory, Microsoft Entra ID, authentication, authorization, privileged access management, and identity governance.Establish monitoring, alerting, observability, and operational management practices to proactively identify and resolve performance, availability, and capacity issues.Own backup, disaster recovery, and business continuity capabilities, ensuring recovery objectives are defined, tested, and maintained.Partner with Cybersecurity to strengthen infrastructure security, vulnerability remediation, compliance monitoring, and operational risk management.Participate in major incident response, problem management, root cause investigations, and remediation efforts to improve service stability and reliability.Lead and develop infrastructure engineers and administrators while fostering technical excellence, operational discipline, accountability, and continuous improvement.Manage budgets, procurement, contracts, vendors, cloud providers, and managed service providers, ensuring services meet performance expectations, contractual obligations, and business requirements.RequiredBachelor's degree in Information Technology, Computer Science or equivalent experienceExperience in biotech, pharma, or other regulated industries10+ years of experience supporting enterprise infrastructure environments5+ years leading infrastructure engineering or operations functionsExperience supporting geographically distributed users across multiple offices within mid-to-large organizations (1,000+ employees)Knowledge of GxP, validated systems, and compliance requirementsProven experience leading technical staff and managing outsourced service providersStrong experience with AWS, Microsoft Azure, Microsoft 365, Exchange Online, Microsoft Entra ID, Active Directory, and hybrid infrastructure environmentsExperience with networking technologies including routing, switching, wireless networking, firewalls, VPNs, and enterprise connectivity servicesStrong experience with infrastructure operations, including monitoring, alerting, backup, disaster recovery, business continuity, and operational support processesExperience with scripting and automation technologies (e.g., PowerShell) to improve operational efficiency and platform managementExperience with infrastructure security, vulnerability management, identity governance, and operational compliance requirementsWorking knowledge of cloud, cybersecurity, endpoint management, and enterprise application architectures.Proven ability to communicate technical concepts and support both technical and non-technical stakeholders PreferredITIL certificationMicrosoft Azure, Microsoft 365, cybersecurity, or networking certifications Desired Skills and Experience Required Bachelor's degree in IT, Computer Science, or equivalent experience. 10+ years supporting enterprise infrastructure. 5+ years leading infrastructure engineering or operations teams. Experience in biotech, pharma, or other regulated environments. Experience supporting 1,000+ employees across multiple locations. Knowledge of GxP, validated systems, and compliance requirements. Experience managing technical teams and outsourced providers. Strong experience with: AWS Azure Microsoft 365 Exchange Online Microsoft Entra ID Active Directory Hybrid environments Networking experience including routing, switching, wireless, firewalls, and VPNs. Experience with monitoring, backup, disaster recovery, and business continuity. PowerShell or other infrastructure automation tools. Experience with infrastructure security, vulnerability management, identity governance, and compliance. Working knowledge of cloud, cybersecurity, endpoint management, and enterprise applications. Ability to communicate with technical and non-technical stakeholders. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. 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