Infrastructure & Operations Manager

Infrastructure & Operations

Oversee daily operations of servers, storage, virtualization, networking, cloud, and lab environments.

Ensure availability, reliability, security, and performance.

Lead modernization, lifecycle management, migrations, and capacity planning.

Maintain security and operational compliance.

Technical Leadership

Serve as highest technical escalation point.

Engage in troubleshooting, deployment, architecture reviews, and root cause analysis.

Lead virtualization, networking, storage, cybersecurity, cloud, enterprise services, and CDS efforts.

Establish engineering standards and best practices.

Manage Tier III operations.

Manage advanced troubleshooting, incident response, service restoration, and sustainment.

Oversee maintenance windows, patching, upgrades, change management, SLAs, metrics, dashboards, and major incidents.

Laboratory Modernization

Lead design, modernization, deployment, and sustainment of lab and test environments.

Oversee infrastructure refresh, cybersecurity controls, and cross-domain capabilities.

Team Leadership

Manage and develop a multidisciplinary technical team.

Oversee staffing, evaluations, mentoring, and professional development.

Promote accountability, collaboration, and continuous improvement.

Cybersecurity & Compliance

Support RMF, A&A packages, POA&M, continuous monitoring, and vulnerability management.

Ensure compliance with NIST 800-53, STIGs, and organizational policies.

Support CDS accreditation and secure information exchange.

Logistics & Program Support

Oversee inventory, asset management, shipping/receiving, and GFE accountability.

Support equipment deployments, refreshes, procurement, and program documentation.

Manage and submit CDRLs and program documentation.

Track obligations, compliance requirements, customer actions, and engineering efforts.

Support audits, reviews, TIMs, and vendor/government coordination.

Mission Execution & Organizational Leadership

Maintain visibility across operational, engineering, cybersecurity, logistics, and contractual activities.

Enforce processes ensuring schedule adherence, quality, configuration control, and accountability.

Track risks, milestones, dependencies, action items, and customer requirements.