Infrastructure Observability and Monitoring Engineer

About the role

The CIS program supports our intelligence customer deliver IT services to conduct its globally distributed operations. We are driving an exciting technological transformation of customer IT services by leading the design, development, implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of IT system infrastructure. CACI is looking for an experienced, innovative, and motivated Infrastructure Observability and Monitoring Engineer to support the mission objectives and needs of the customer, the Defense Intelligence Agency.

Responsibilities

• Design and configure infrastructure monitoring tools and services to promote real-time access to system alerts, cyber status, events, trend analysis, and system data collection solution(s) for all Infrastructure Services within customer roadmap and future iterations
• Collaborate with other engineers and Operations teams on requirements, APIs, and other data collection techniques and correlations on integrated infrastructure usage, alert thresholds, and potential aggregation for automated ticket creation
• Design tests using simulations, physical components, and synthetic data transactions to enable lab-based and in-production validation of system health, availability, and performance
• Develop clear and complete documentation for monitoring solutions, analytic platforms, and related activities
• Provide engineering support for all monitoring and management solutions to meet SLA requirements
• Support major storage technologies such as Brocade, Data Domain, Dell FluidFS, NetApp, and Dell Storage Center
• Create required documentation, reports, and data adhering to schedule, format, and content requirements specified by the contract

Qualifications

• Must hold a current Top Secret SCI clearance with ability to obtain poly prior to start
• DOD 8140 Certification applicable to role (minimum Security+)
• HS and 16+ years of experience, an AA and 14+ years of experience, BS/BA and 12+ years of experience, MS/MA and 10+ years of experience, or PhD and 8+ years of experience
• Minimum 6 years of hands-on experience designing, integrating, validating, and implementing infrastructure monitoring and management solutions
• Practical experience with Splunk, NETSCOUT, NNMi, HPNA, Cisco Catalyst, or other infrastructure monitoring and management platforms
• Practical experience with Tableau and other reporting or dashboard engines
• Willingness to learn new skills and new technologies
• ITIL 4 Foundation Certification (or higher)

Skills

• Degree in Science, Technology, Engineering, or Mathematics (desired)
• Familiarity with IC ITE services and classified environments (desired)
• Practical experience with ServiceNow or other ITSM systems (desired)

Pay

The proposed salary range for this position is $103,800 - $218,100. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities.

Benefits

Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

Schedule

Up to 75% travel required, with local travel type.