Infrastructure Manager

Position Summary

At Stony Brook Southampton Hospital, the Infrastructure Manager is a valuable member of our team, providing Level 3 support for all aspects of the systems infrastructure including hardware, firmware, and hypervisor, Windows and Linux systems, storage systems, and share management, Data Center support, OS patching, and troubleshooting of daily tickets.

Responsibilities

• Migration assessment and planning for infrastructure centralization with partner hospitals.
• Partner with application owners to facilitate the migration of applications.
• Management and troubleshooting of Windows and Linux physical/virtual servers.
• Management of Netscalers and load balancers.
• Azure Arc management including Infrastructure as Code deployments.
• Asset Management for all Stony Brook Medicine supported servers.
• Work with other engineers to upgrade the current environments to vendor supported versions (e.g., Windows 2012 to 2025, RHEL 7 to 9, VMware 6.7 to 8.x).
• Aid in implementing system enhancements that will improve the performance and reliability of the system, including installing, upgrading/patching, monitoring, problem resolution, and configuration management.
• Aid in backup and recovery services; manage file systems and disk space.
• Aid in the management of the Citrix XenApp environment, including troubleshooting connectivity issues and provisioning new servers.
• Aid in the day-to-day management of the Data Center including server racking, new rack installs.
• Aid in testing new releases of products to ensure compatibility and minimize user impact.
• Aid in developing comprehensive recovery documentation for systems infrastructure.
• Maintain a highly secure system through proper configuration and system access monitoring.
• Provide timely response and follow-up for day-to-day Help Desk tickets and support issues.

Required Experience and Qualifications

• Bachelor’s Degree AND three (3) years’ experience in Systems Administration (supporting VMWare/Hyper-V, Active Directory and Windows/Linux OS Support) OR in lieu of Degree, six (6) years related experience in medium/large enterprise (over 1,000 computers).
• Experience with Cloud technology platforms.
• Working knowledge of Citrix.
• Working knowledge of Data Centers.
• Working knowledge of Server Virtualization.
• Working knowledge of multi-site Datacenters, networking concepts like DNS, Firewall, DHCP etc.
• Possess outstanding communication skills while adhering to our high standard of excellence.
• Work both collaboratively with team and customers while also being able to work independently.
• Ability to write and/or edit scripts.
• Physical Demands: Must have the ability to sit at a desk and work in front of a computer for long periods of time.