Infrastructure Engineer Intern

About the role

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our internship program lets you showcase your skills, while gaining real-life experience that’ll help you jump-start your career. Throughout the internship, you'll participate in professional development opportunities, networking events, mentorship programs, and team-based projects designed to help prepare you for a successful career in technology. Our interns deliver innovative solutions to real business challenges, while building enduring relationships in a collaborative culture with their manager and an assigned mentor. This position is based in San Antonio, TX. USAA views its internship program as a pipeline to possible future employment. This is based on an individual’s graduation date, performance, role qualifications, and business need. To be considered for possible future employment opportunities interns must meet the full-time work eligibility requirements for any given role. Thus, interns should ensure their sponsorship status and other provided information is accurately reflected on their intern application.

Responsibilities

• Learn how to design scalable infrastructure and implement system changes.
• Assist in automating service delivery and maintenance tasks.
• Help build monitoring and tooling activities for infrastructure systems.
• Learn to independently resolve production issues through system problem-solving under guidance.
• Start to analyze outages to identify opportunities for improvement.
• Experiment with new infrastructure patterns and technologies.
• Contribute to projects aligned with USAA's Technology Strategy.
• Assist in developing and implementing innovative IT solutions, potentially using AI tools.
• Create and maintain documentation related to technical solutions.
• Gain exposure to risk and compliance procedures within IT operations.

Requirements

• Currently pursuing a Bachelor's or master’s degree in computer science, Computer Engineering, Software Engineering, or a related technical field.
• Plan to graduate after the final day of the internship (graduation date cannot be prior to August 6, 2027).
• Anticipated graduation date between September 2027 and May 2028.
• Foundational understanding of Java or object-oriented programming concepts, data structures and algorithms, software development fundamentals, SQL and database concepts, problem-solving and analytical thinking, basic scripting skills to solve technical problems and reduce manual effort.
• Strong verbal and written communication skills.
• Demonstrated leadership through coursework, projects, student organizations, employment, or community involvement.

Skills

• Exposure to PowerShell, Python, Ansible, Infrastructure as code (IaC) network automation or other scripting languages.
• Exposure to Arista/Cisco.
• Familiarity with APIs and system integrations.
• Exposure to Azure or other cloud technologies.
• Understanding of IT service management concepts or ServiceNow.
• Experience with coursework, projects, labs, or hackathons involving technology solutions.
• Interest in automation, infrastructure operations, and cloud engineering.
• Hands‑On Experience Beyond the Classroom: Basic knowledge of Microsoft 365 technologies and collaboration tools.

Pay

Compensation range: The salary range for this position is: $28.50 - $35. Interns will receive an intern stipend to assist with expenses.

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the hourly range based on your experience and market