Infrastructure Engineer II

Duties

• Knowledge and experience with Microsoft OS and best practice configuration aligned to securing golden images.
• Experienced with automated OS deployments and modularized image development and structuring.
• Knowledge of Hardware and Peripheral driver concepts and implementations.
• Knowledgeable in scripting languages, PowerShell, Bash.
• Experience with Python, .NET and C#.
• Experience in automating business and technical processes (i.e. Ansible).
• Experience with defining and managing GitHub best practices, including repository structure standards, branching strategies, pull-request workflows, and code review guidelines.
• Demonstrated knowledge of device configuration, software installation and security patching.
• Knowledgeable in monitoring tools (i.e. New Relic).
• Experience with Tanium and Tanium modules – Performance, Comply, Automate.
• Understanding of DevOps in large-scale distributed environments.
• Understanding of cloud solutions in one or more major cloud service providers (AWS, GCP, Azure).
• Experience with building dashboards and reporting, and KPI definition and measurement.
• Experience with some or all of these cloud concepts: Serverless Architecture, Container Architecture, Storage, and Identity and Access Management.
• Experience with IT Infrastructure / Platform and Cloud development, including: Server, Edge, IOT Compute Virtualization, Containerization Container Management Systems Observability Systems (Performance, Telemetry) HA Platform Designs Cloud, Hybrid, Hyperconvergence Environments Event, Messaging Systems.
• Ability to utilize data to proactively identify and solve complex problems potentially impacting the restaurant infrastructure platform function.
• Ability to think strategically and relate architectural decisions / recommendations to business needs.
• Strong attention to detail and a commitment to producing high-quality work.
• Passion for emerging technology and real-world applications.
• Strong written and verbal communication skills: able to present facts, thoughts, and ideas in a clear, concise manner to senior stakeholders.
• Understanding of customer centricity and develop products with that mindset.

Qualifications

• Bachelor’s degree in Computer Science or related field.
• 4+ years of non-internship professional software development experience, including experience with languages such as C# and PowerShell including object-oriented design.
• 2+ years of experience contributing to infrastructure architecture, engineering, and design of new and current systems.
• Solid knowledge of Computer Science fundamentals (object-oriented design, data structures and algorithm).
• Experience in optimization mathematics such as linear programming and nonlinear optimization.
• Able to effectively articulate technical challenges and solutions.
• Proven leadership abilities in an engineering environment in driving operational excellence and best practices.
• Adept at handling ambiguous or undefined problems as well as ability to think abstractly.
• Strong verbal and written communication skills, self-driven and delivers high quality results in a fast-paced environment.
• Highly quantitative with great judgment and passion for building a phenomenal customer experience.