Infrastructure Engineer

Summary

Tenstreet is a fast-growing, market-dominating SaaS-based solutions provider to the trucking industry. The Infrastructure Engineer position involves managing a highly scalable and secure environment, including server and service administration, storage management, automation, monitoring, and security.

Responsibilities

• On premises and cloud server and service administration, including the designing, building, monitoring, and securing of various Linux virtual servers and containers.
• Managing our NetApp storage tier and other file servers.
• Using tools such as Ansible Automation Platform to automate routine activities (server building and provisioning, administration activities, configuration management, etc.).
• Working with our development and product teams to ensure the infrastructure scales and meets the needs of the business.
• Using monitoring and analysis tools such as Datadog and Wazuh IDS to collect and analyze system performance metrics for capacity planning, proactive response, and troubleshooting.
• The application and oversight of information security controls across various operating environments.
• Understanding and assisting in the management of our network infrastructure, including firewalls, switches, and third-party services such as Cloudflare for WAF/DDoS.
• Broadly, as an Infrastructure Engineer, you’ll be responsible for building and supporting resilient and scalable systems that achieve high availability, managing environmental and architectural changes, identifying technological and procedural impediments, and balancing the need to "keep things running" with allocating time to system enhancements and new strategic initiatives.
• Mentoring or training other team members and colleagues from other roles.
• Participating in on-call rotations.
• Troubleshooting and resolving production issues (hardware/software/applications).

Qualifications

• Demonstrated ability to learn new technologies.
• Make sound decisions and work well both autonomously and with a team.
• At least 3-5 years’ experience in Linux systems administration, especially coming from a DevOps-oriented background.
• Experience with an assortment of common applications and protocols, such as Apache, MySQL, NFS, Squid, Redis, Docker, DHCP, SSH, DNS, LDAP, SMTP, etc.
• Software development and scripting experience, preferably using common interpreted languages (PHP, Perl, Python, Ruby, etc.).
• A knack for problem solving, asking the right questions, and gathering the right data to take appropriate action.
• Experience with configuration management and automation tools (Ansible preferred).
• A thorough understanding of networking concepts (OSI model, NAT, VLANs, packet filtering, application proxies, etc.).
• Comfortable working alone when necessary, hunting down answers, thinking critically, and solving problems.
• Play well with others and have learned to collaborate, disagree, compromise, and build new things with a team.
• Can juggle multiple projects with competing priorities in a fast-paced environment.
• Communicate well and can walk others through complex processes and problems easily and naturally.
• Jump at the chance to deploy automated solutions to eliminate toil.

Benefits

We offer a great compensation plan, a positive and generative work environment, and a supportive community that values professional development, collaboration, and employee well-being. Benefits include health insurance, dental, vision, 401k, paid time off, and more.