Infrastructure Engineer

About the role

We are looking for an Infrastructure Engineer to support and strengthen a municipal technology environment in Florida. This contract-to-permanent opportunity is ideal for a systems specialist who is comfortable managing core infrastructure across servers, storage, virtualization, cloud services, networking, and end-user computing. The person in this role will help maintain reliable operations, improve platform performance, and contribute to secure, well-documented IT services for a complex public-sector environment.

Responsibilities

• Oversee daily support and administration of infrastructure platforms, including servers, storage systems, backup solutions, cloud resources, network components, and endpoint devices.
• Install, configure, and maintain Windows and Linux servers along with application, database, file, print, and communication systems used across the organization.
• Manage virtualized environments across VMware and OpenShift, performing performance tuning, maintenance, and support for both on-site and remote systems.
• Troubleshoot software and hardware issues by following established support procedures, running diagnostics, coordinating repairs, and escalating complex incidents when needed.
• Protect business continuity by administering backup operations, validating recovery processes, and supporting disaster recovery readiness for enterprise systems.
• Maintain accurate infrastructure records and configuration documentation covering servers, storage, switches, routers, firewalls, connections, and related assets.
• Support the design, deployment, and ongoing administration of VPNs, wireless networks, firewalls, routers, and switching environments for organizational and public safety use cases.
• Strengthen security across the infrastructure landscape by managing access controls, user environments, mobile device management, wireless access, and connected equipment.
• Evaluate new technologies, test software and hardware solutions, recommend upgrades or replacements, and provide guidance or training to users and team members.
• Participate in on-call coverage, collaborate across IT functions, and help cross-train colleagues on current and emerging infrastructure tools and practices.

Qualifications

• Hands-on experience administering enterprise infrastructure in a systems engineering or infrastructure engineering capacity.
• Strong knowledge of Microsoft Windows Server and Active Directory, including Azure Active Directory administration.
• Practical experience with virtualization technologies such as VMware, Hyper-V, Nutanix, and OpenShift.
• Background supporting backup and recovery platforms, including Veeam, as well as storage environments such as SAN and NAS.
• Familiarity with core networking and security technologies, including switches, routers, firewalls, VPNs, and wireless access solutions.
• Experience supporting Microsoft Exchange, Citrix technologies, and Azure-based storage or cloud services.
• Ability to create clear technical documentation, follow structured troubleshooting processes, and work effectively in an on-call rotation.
• Certification in at least one relevant area such as Veeam Certified Engineer, Red Hat OpenShift EX280 or DO316, or Microsoft Azure solutions is preferred.