Infrastructure Engineer
The Role
The Infrastructure Engineer at Reducto will be responsible for designing, building, and maintaining highly available, scalable infrastructure to support intensive AI/ML workloads and real-time model deployments. They will also implement robust monitoring, alerting, and observability systems to ensure system health, performance, and uptime across cloud and on-prem environments. Additionally, they will debug, optimize, and automate infrastructure for fast iteration and rapid deployment cycles, focusing on both reliability and developer velocity.
Responsibilities
- Design and build highly available, scalable infrastructure to support intensive AI/ML workloads and real-time model deployments.
- Implement robust monitoring, alerting, and observability systems to ensure system health, performance, and uptime across cloud and on-prem environments.
- Debug, optimize, and automate infrastructure for fast iteration and rapid deployment cycles, focusing on both reliability and developer velocity.
- Proactively identify, investigate, and resolve incidents to minimize downtime and maintain world-class service levels for enterprise customers.
- Collaborate closely with engineers, ML specialists, and founders to shape product, infrastructure, and security strategies.
Requirements
- Your own worst critic—have an extremely high bar for quality and always aim for robust solutions rather than quick fixes.
- 5+ years of hands-on experience in building or supporting production-grade infrastructure and reliability processes for high-throughput systems.
- Comfortable with Python or similar languages, and exceptional at working across cloud platforms, container orchestration (e.g., Kubernetes), networking, and storage technologies.
- Build your own tools on the fly to diagnose, experiment, and address reliability problems—whether it's an internal dashboard or an automated remediation workflow.
- A quantitative, hands-on approach to system operations, automation, and continuous improvement.
Bonus Points
- Prior experience founding a company or building products/infrastructure in early-stage, high-growth environments.
- Excited about automating incident management processes with LLMs/AI.
- Driven, ambitious, and deeply care about both technical excellence and collaborative problem-solving.
- Up-to-date with the latest trends in cloud, observability, and SRE best practices.
- Passionate about open-source and have contributed tools or automation to reliability communities.
- Built or optimized monitoring, incident response, or high-performance computing systems for demanding AI/ML, fintech, or enterprise clients.
Benefits
- Unlimited PTO: We believe great work requires recharging.
- Lunch: Receive a free lunch to eat with your teammates daily at the office.
- Reimbursed Transportation: Provide us with your receipts and we’ll take care of the costs.
- Insurance: Generous health insurance covering medical, dental, and vision.
- Health and Wellness Budget: We provide up to $150/mo reimbursement for health and wellness spending, such as gym memberships, fitness classes, or similar.
- Parental Leave: Work with us to build a leave schedule that works for you and your family.
About Reducto
Reducto is the agentic document platform for leading AI teams who demand enterprise performance at scale. We provide a comprehensive toolkit for working with documents the way a human would, combining custom in-house and leading frontier models to power efficient and accurate document workflows. We’ve grown rapidly, increasing revenue 8x year over year and partnering with hundreds of companies, from leading AI teams like Harvey, Vanta, and Scale, to enterprise customers across FAANG and top trading firms. Reducto has raised over $100M from world-class investors including a16z, Benchmark, and First Round Capital.
Company Culture
We are an early stage company which means that the role requires working hard and moving quickly. Please only apply if that excites you.
Contact
This is an in person role at our office in SF. For more information, please visit our website or contact us directly.