Infrastructure Engineer

ROLE OVERVIEW

We are currently looking for an IT Infrastructure Specialist to join a leading technology company based in Kenosha, WI. This exciting 12-month contract position offers a competitive rate and requires 100% onsite presence.

KEY DUTIES AND RESPONSIBILITIES

• Provide hands-on support for the organisation’s IT infrastructure, including Windows Server, Active Directory, DNS, DHCP, GPOs, and virtualization platforms such as VMware and Hyper-V.
• Manage cloud services like Microsoft 365, Azure AD (Entra ID), and AWS, ensuring seamless integration and functionality.
• Offer L1/L2 support for hardware/software issues, network connectivity, VPN access, authentication problems, and endpoint/device management, including user onboarding/offboarding through IAM workflows.
• Collaborate with vendors and Managed Service Providers (MSPs) for incident escalation, SLA coordination, patching cycles, licensing, and infrastructure support using ITSM tools like ServiceNow.
• Ensure the smooth operation and security of the organisation’s IT environments, supporting continuous improvement initiatives.

ROLE REQUIREMENTS

• A Degree or higher level in Information Technology, Computer Science, or a related field.
• Proven industry experience in managing IT infrastructure and EUC environments with practical knowledge of Windows Server, Active Directory, DNS, DHCP, GPOs, virtualization platforms (VMware/Hyper-V), Microsoft 365, Azure AD (Entra ID), AWS, and ITSM tools like ServiceNow.

WHAT'S IN IT FOR YOU?

• Opportunity to work on a diverse and challenging technical environment with a leading organisation.
• Gain valuable experience in cloud and virtualization technologies within a collaborative team.
• Competitive CONTRACT rate, with potential for future opportunities based on performance and project needs.

Key Words

• IT Infrastructure Specialist
• End-User Computing
• Windows Server
• Active Directory
• DNS
• DHCP
• VMware
• Hyper-V
• Microsoft 365
• Azure AD
• AWS
• ITSM
• ServiceNow
• L1 Support
• L2 Support
• IAM Workflows
• Kenosha WI