Jobs · Information Technology · New York

Infrastructure Engineer

Haystack · New York, NY · 2 mo ago
HybridInformation TechnologyFull-time

About the role

A global technology company builds the world's leading software for data-driven decisions and operations, empowering partners to develop lifesaving drugs, forecast supply chain disruptions, and locate missing children.

Responsibilities

  • Build, operate, and maintain high-performance, scalable, and reliable services for platforms, products, and deployments
  • Develop novel solutions to evolving challenges and automate processes using industry-leading LLM and AI technology
  • Develop software and own reliability and operations for critical software systems
  • Work closely with forward deployed teams and product teams to participate in sensible, scalable systems design
  • Share responsibility in diagnosing, resolving, and preventing production issues
  • Handle support and operations of software, including monitoring, alerting, configuration management, and upgrades
  • Deploy new products across many production environments and perform migrations to the latest infrastructure types
  • Debug, improve, and optimize services and infrastructure with a focus on long-term reliability and scalability
  • Reduce manual operations and automate workflows, processes, and/or runbooks where possible
  • Provide technical troubleshooting support for production issues and participate in a support on-call schedule
  • Develop novel solutions in Foundry and Apollo platforms to solve infrastructure challenges

Benefits

  • The opportunity to work with world-leading software for data-driven decisions
  • A collaborative environment focused on solving critical challenges
  • Exposure to cutting-edge LLM and AI technology
  • A role with high autonomy and responsibility in a rapidly changing environment

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