Infrastructure Engineer

Key Responsibilities

• Build, deploy and support enterprise infrastructure platforms.
• Administer VMware hosted services and virtual environments.
• Provide 1st, 2nd and 3rd line support for infrastructure services.
• Support and maintain Microsoft Windows Server and Active Directory environments.
• Configure and manage Dell server hardware and iDRAC.
• Maintain technical and operational documentation.
• Support asset management, logistics and supplier engagement activities.
• Participate in ITIL-based change management processes.
• Work closely with project and operational teams to deliver infrastructure services.
• Support onsite installation and deployment activities when required.

Essential Skills & Experience

• Strong experience administering VMware Cloud Foundation (VCF) environments.
• Good working knowledge of VMware vCenter 7.0 or later.
• Experience supporting Microsoft Windows Server 2019/2022.
• Strong Active Directory administration experience.
• Knowledge of Dell server hardware and iDRAC management.
• Experience providing 2nd and 3rd line support within enterprise environments.
• Ability to maintain accurate technical documentation.
• Experience working within ITIL change management processes.
• Strong communication skills and the ability to work effectively within a team.

Desirable Skills

• Experience using Remedy.
• Office automation and documentation management skills.
• Experience supporting IT services within defence, maritime or secure environments.
• Ability to work independently and manage competing priorities.
• Strong stakeholder management and supplier engagement skills.