Infrastructure Delivery Area Manager

About the role

Amazon Web Services is a fast-paced technology company and a leader in the world of Data Centers. We are looking for a proven Data Center Technology Manager with solid experience in people management and scaling teams. The DCO Area Manager will drive the vision for Data Center Operations within the region. We are looking for an inspiring leader capable of driving experienced managers.

The ideal candidate would have a background in IT Infrastructure, Data Centers or worked in the industrial manufacturing domain (aircraft, automobiles, consumer electronics, heavy machinery... list not exhaustive) or Military. The company's infrastructure consists of various custom built and off-the-shelf applications operating on a variety of platforms and other major technologies.

The successful candidate will have experience managing a team of 70+ people on a 24/7 rotating shift across multiple Data Centers in central Ohio. You should be familiar with Problem Change & Incident Management, creating & tracking expenditure, continuously designing and implementing new mechanisms. The role includes mentoring, developing and growing people at all levels, supporting Infrastructure projects and proposing technical solutions that are scalable.

Responsibilities

• Team management of experienced Data Center Managers leading Data Center Technicians, including recruitment, people development through coaching and mentoring, performance review, and rotation management
• Define the strategy to improve the efficiency and productivity of day-to-day 24x7 Datacenter Operations
• Manage and continuously improve the workflows, processes and throughput for Data Center Operations
• Manage effectively the global yearly operating budget: CAPEX (technical equipment, infrastructure development), OPEX (cost of personnel, service provision, consumables and team events)
• Ensure all operational KPIs and Metrics are consistent, being measured and met inside AWS Data Centers
• Drive innovation and automation within Data Center Operations
• Challenge the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve our Customer Experience
• Management of large-scale events in the Datacenters (crisis situations: thermal or power events, networking issues, etc.)
• Manage Vendor performance
• Ensure Data Centers are compliant with all relevant security policies and procedures

Basic Qualifications

• 4+ years of technical work with computer systems and technology components experience, or experience in technical work related to computer systems and technology components
• Experience with Continuous Improvement and Six Sigma methodologies
• 4+ years of relevant work in a data center or other critical environment, or 4+ years of facilities management experience
• 4+ years of people management, including 2+ years as a manager of managers experience

Preferred Qualifications

• Experience managing communication with geographically distributed teams
• Experience in identifying security issues and risks, and developing mitigation plans
• Knowledge of server hardware and components
• Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
• Bachelor's degree in computer science, computer engineering, or related field, or experience managing teams

Pay

USA, TX, Dallas - 107,700.00 - 188,500.00 USD annually. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Benefits

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

This response is AI-generated, for reference only.