Infrastructure/ Cloud Engineer

Location: Plano, TX / Chandler, AZ / Charlotte, NC (Hybrid) · Duration: 12 months

Role Overview

This position is responsible for managing the end-to-end demand intake, evaluation, normalization, and prioritization for internal cloud platform services. The role is accountable for producing demand forecasts and aligning demand with platform capacity, funding models, and delivery constraints. The manager will own the demand management process, intake criteria, and reporting cadence.

Key Responsibilities

• Analyze intake requests for internal cloud platform services.
• Model capacity impacts based on demand data.
• Maintain and prioritize demand backlogs.
• Integrate demand data into planning, governance, and financial management workflows.
• Manage the end-to-end demand intake and evaluation process.
• Produce accurate demand forecasts.
• Align demand with platform capacity, funding models, and delivery constraints.

Required Qualifications

Experience: 4–5 years of experience managing demand intake, prioritization, or portfolio planning for shared technology services.

Technical Skills: The following are required skills for this role.

• Strong analytical skills with experience modeling capacity constraints, utilization, and delivery trade-offs.
• Familiarity with cloud or infrastructure consumption patterns.
• Experience working with finance, governance, and platform teams to translate demand into plans.
• Cloud Demand Management.
• Capacity Planning.
• Financial Management.

Preferred Qualifications

• ITIL Demand or Financial Management certification.
• 5–7+ years supporting infrastructure or cloud portfolio management.
• Experience with capacity planning tools or service portfolio platforms.
• Exposure to virtualization or platform capacity modeling.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.