Infrastructure Capacity and Performance Engineer
Job Summary
As a Performance and Capacity Engineer, you are a principal architect of our infrastructure’s stability and long-term scalability. Our mission is to drive operational excellence by maturing our proactive monitoring capabilities and integrating intelligent automation, allowing us to optimize performance and resolve incidents before they impact the business.
Leverage Our Stack
- Leveraging a robust enterprise stack including Dynatrace, Azure, Cisco, Commvault, IBM, SQL Server, and ServiceNow
- Ensure systems are optimized and right-sized
Strategic Role
- Owning the 3-year Capacity and Enterprise Monitoring Roadmaps
- Translating long-term vision into tactical execution plans
Required Job Qualifications
- Bachelor's Degree and 2 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 4 years Information Technology experience OR 6 years Information Technology experience
- Experience in infrastructure performance management
- Experience in infrastructure capacity management
- Technical Proficiency: Expert-level knowledge of Dynatrace (SaaS or Managed), SQL Server administration/tuning, and ServiceNow (ITOM/ITSM)
- Infrastructure Breadth: Strong understanding of modern infrastructure (Virtualization, Cloud/Azure, Storage, and Networking)
- Infrastructure Automation Operations Management ITIL v3 IT standards, procedures, policies
- Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned)
- Oral & written communications
- Problem solving / analytical skills, tools and techniques
- Supplier management
- Ability to prioritize and make trade-off decisions
- Drive cross functional execution
- Adaptability and ability to introduce / manage change
- Teamwork and collaboration
- Organized and detail oriented
- Analytical and problem solving skills
Preferred Job Qualifications
- Bachelor’s Degree (Computer Science, MIS, or related degrees)
- ITIL foundations certified
- Must have in-depth knowledge and understanding of ITIL and ITSM best practices
Remote Employees
Must live within the continental United States, excluding Alaska, New York, California, or Hawaii.
EEO Statement
We are an Equal Opportunity Employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Pay Transparency Statement
This role aligns with an annual incentive bonus plan subject to the terms and conditions of the plan. Min To Max Range $0.00 - $0.00 Exact compensation may vary based on skills, experience, and location.